Penelope Monte
Corona,CA
Summary
Detail-oriented Contract Administrator and Legal Service Analyst with a proven track record in managing complex contracts and driving operational efficiency. Recognized for excellence in contract negotiation, compliance monitoring, and risk management, ensuring business objectives are consistently met. Exceptional relationship builder adept at fostering collaboration among key stakeholders and clients while ensuring seamless communication and project coordination. Committed to enhancing organizational success through strategic problem-solving and effective workflow management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Contracts Administrator - VIP Accounts
Danaher Corporation
Brea
01.2025 - Current
- Monitored progress of contracted services to ensure timely delivery according to agreed-upon terms and conditions
- Prepared complex contractual agreements in accordance with company standards
- Analyzed contracts to ensure compliance with regulations, laws, and corporate policies for some of the largest hospital networks in the United States
- Conducted cost-benefit analysis for proposed projects and initiatives
- Analyzed budget reports to identify discrepancies and recommend corrective actions
- Provided updates on the status of contract processes to upper management, and our clients
Senior Loan Officer
Legacy Mortgage
08.2023 - Current
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services
- Processed payments from customers into appropriate accounts according to established procedures
- Conducted periodic reviews of existing customers' files to ensure accuracy and completeness of documentation needed for regulatory compliance purposes
Executive Assistant
Keller Williams Coastal Properties
Long Beach, CA
01.2024 - 01.2025
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities
- Tackled and addressed top-level, high-priority issues with professional administrative discretion
- Assisted in developing policies and procedures pertaining to office administration matters
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow
Senior Loan Officer
LoanDepot
07.2021 - 07.2023
- Licensed in 18 states, with a track record of funding an average of 80 units annually, contributing approximately $18 million in revenue from August 2021 to May 2022
- Gathered and processed financial information and loan documents, ensuring accuracy and compliance with company policies
- Skilled in phone, in-person, and online communication, effectively discussing financial products with clients to maximize profits and identify growth opportunities
- Experienced in all aspects of loan operations, including marketing, sales generation, application processing, and loan closing, while maintaining a high level of organization and attention to detail
Senior Loan Officer
Network Capital
09.2020 - 06.2021
- Maintained proficiency in MLO systems, including Encompass and various CRM platforms, ensuring seamless data management and process efficiency
- Achieved promotion to Senior Loan Officer within three months, with 32 fundings totaling over $9.3 million in volume
- Consistently ranked among the top bankers in the Los Angeles office after promotion to Senior Banker
- Developed and implemented marketing strategies that increased monthly sales by 10-20%, showcasing a strong ability to drive business growth
- Introduced and promoted company products while ensuring compliance with bank policies and procedures
Assistant Manager: Exotics Division
Enterprise Rent-A-Car
01.2019 - 04.2020
- Managed a fleet of 60+ exotic vehicles across 50+ branches, overseeing financial responsibilities and ensuring smooth operations across the region
- Thrived in a competitive, team-oriented environment, contributing to branch growth and overall business success
- Demonstrated strong problem-solving skills by actively listening to client concerns, resolving issues, and minimizing financial losses for the branch
- Trained and developed multiple Management Trainees, supporting their career progression and fostering a culture of continuous improvement
- Built and maintained strong relationships with clients, body shops, dealerships, and insurance companies to ensure seamless service and customer satisfaction
Paralegal Assistant
UCSB Legal Resource Center
07.2016 - 07.2018
- Oversaw daily operations of a law office, ensuring smooth workflow and managing legal paperwork for court submissions
- Performed detailed legal assignments, demonstrating strong analytical skills and attention to detail
- Supervised and mentored office interns, providing structured guidance and fostering a professional environment with opportunities for feedback and growth
- Submitted letter briefs to attorney general for authority to withhold public documents
- Collaborated with attorneys on various projects including drafting motions, organizing evidence and preparing exhibits for trial
- Assisted in trial preparation by researching case law and summarizing depositions
Education
Bachelor of Arts - English Language, Literature And The Mind, Spanish Language, Educational Studies
University of California, Santa Barbara (UCSB)
Santa Barbara, CA03.2018
Skills
- Exceptional customer service
- Strong leadership and administrative skills
- Lead discovery and design sessions
- Apply best practices and methodologies
- Influence and drive strategic decisions
- Achieve financial and operational goals
- Streamline business operations
- Optimize processes and workflows
- Present customized solutions
- Resolve complaints and issues
- Effective verbal and written communication
- Interact with key stakeholders
- Excellent organization and multitasking
- Proficient in computer systems
- MS Office Suite (Word, Excel, PowerPoint)
Certification
- Real Estate, 11/27/18
- NMLS, 07/21/20
- Google E-Commerce and Digital Marketing, In-Progress
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Timeline
Senior Contracts Administrator - VIP Accounts
Danaher Corporation
01.2025 - Current
Executive Assistant
Keller Williams Coastal Properties
01.2024 - 01.2025
Senior Loan Officer
Legacy Mortgage
08.2023 - Current
Senior Loan Officer
LoanDepot
07.2021 - 07.2023
Senior Loan Officer
Network Capital
09.2020 - 06.2021
Assistant Manager: Exotics Division
Enterprise Rent-A-Car
01.2019 - 04.2020
Paralegal Assistant
UCSB Legal Resource Center
07.2016 - 07.2018
Bachelor of Arts - English Language, Literature And The Mind, Spanish Language, Educational Studies
University of California, Santa Barbara (UCSB)
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