PENG LIANG
Registered Nurse
Guangzhou,China
Summary
Dedicated and skilled registered nurse trained in Singapore with over 8 years of clinical oncology patient care experience in both inpatient and outpatient settings at renowned medical institutions in Singapore. I have advanced career to the role of Clinical Operations Director at the Outpatient Department of Guangzhou Concord Cancer Center, where I have served for 4.5 years. My professional journey encompasses substantial expertise in clinical nursing practice and clinical management, reflecting a commitment to excellence in patient care.
Overview
12
12
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Nursing Operation Director
Guangzhou Concord Cancer Center
07.2019 - 11.2023
- Overall responsible for clinical services establishment clinical operation of outpatient department of Guangzhou Concord Cancer Center
- The services encompass comprehensive oncology specialty outpatient clinic, diagnostic imagine center, adult vaccination clinic, day surgery ward, day chemotherapy center, health screening services.
- Strengthened internal controls by establishing department policies, guidelines, procedures and workflow, ensuring compliance with regulatory requirements and meet the clinical safety and smooth operational needs.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Fostering a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Worked closely with hospital leadership and board of directors to guide and align the department operational strategy.
- Nursing skill utilized in cthe department including but not limited to oncology patient physical and psycho-social assessment, patient and family education, routine medications(IV,IM,SC,Oral,topic etc), Chemotherapy, targeted therapy, immunotherapy administration , blood transfusion, Nasal gastric tube insertion and care, parenteral feeding through NGT and PEG.NGT& PEG care, stoma and wound care, centre venous access device care( eg. PICC,Hickman line, CVC,portal-cath), management of allergic reaction (mild reaction to anaphylactic shock), cold blue resuscitation, assist physician with procedures such as PICC & CVC insertion, chest tube insertion etc.
- Type of patients cared including different types of solid tumor patients such as brain tumor, nasal pharyngeal carcinoma, thyroid cancer, lung cancer, kidney cancer, liver cancer, pancreatic cancer, ovary cancer, endometrial cancer, uterus cancer, breast cancer,gastric cancer, colorectal cancer,etc.
Registered Nurse
SINGAPORE ICON CANCER CENTER
08.2018 - 04.2019
- As registered nurse participated in director patient care in the outpatient cancer center and coordinating care for over 40 patients daily with a team of 7 other nurses.
- Worked under nursing manager's assignment ensuring seamless functioning of cancer center with high standards of nursing care.
- Conduct comprehensive assessments of patients with cancer, including physical, psychological aspects. Monitor and manage symptoms related to cancer and its treatment, such as pain, nausea, and fatigue, etc.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Administered medications including chemotherapy, immunotherapy, targeted therapy safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Responsible for routine central venous catheter care, including PICC, CVC, Portal-Cath flushing maintenance, dressing change,ensuring catheter patency and patient safety.
- Collaborated with interdisciplinary teams to develop comprehensive treatment and care plans for complex patients with multiple comorbidities.
- Assist physicians in medical procedures such as tests and examinations, ensuring accuracy and timeliness of patient results.
- Promoted culture of safety within healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Coordinate and arrange external referrals, communicate and negotiate with other medical institutions to ensure smooth patient referrals for further treatment.
- Provided support for patients' families during difficult medical decisions or end-of-life care, serving as liaison between healthcare team and loved ones.
- Take responsibility for nursing quality and patient satisfaction, actively participate in quality management, continuously improve nursing services, and enhance patient satisfaction.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Nursing skills utilized including but not limited to oncology patient physical and psycho-social assessment,patient and family education, routine medication(IV,IM,SC,Oral,topic etc), Chemotherapy, targeted therapy, immunotherapy administration,TPN administration, blood transfusion, stoma and wound care, centre venous access device care( eg. PICC,Hickman line, CVC,portal-cath), management of allergic reaction(mild reaction to anaphylactic shock), cold blue resuscitation, assist physician with procedures such as PICC & CVC insertion.
- Types of patient cared including: different types of solid tumor patients such as nasal pharyngeal carcinoma, thyroid cancer, lung cancer, kidney cancer, liver cancer, pancreatic cancer, ovary cancer, endometrial cancer,uterus cancer, breast cancer,gastric cancer, colorectal cancer,etc.
Registered Nurse
Parkway Health Group, Gleneagles- Hospital
12.2011 - 08.2018
- Overall in-charge of nursing service in medical oncology ward for 30 inpatients with 8 nurses, ensure the smooth operation of the ward and good quality of nursing care for the patient.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Conduct comprehensive nursing assessments of patients with cancer, including physical psychological, and social aspects. Monitor and manage symptoms related to cancer and its treatment, such as pain, nausea, and fatigue, etc.
- Providing treatment administration such as administration of medications, including chemotherapy,immunotherapy, and other oncology-related treatments, ensuring accurate dosage and adherence to protocols.
- Monitor patients for potential side effects and provide prompt intervention and support.
- Conduct patient education for patients and families about the diagnosis, treatment options, potential side effects, and self-care during and after treatment.
- Collaborate with oncologists, surgeons, radiation therapists, and other healthcare professionals to develop and implement comprehensive care plans.
- Participate in interdisciplinary meetings to discuss patient progress and adjust care plans as needed.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Participate in the resuscitation of critically ill patients, ensuring patient safety and health stability.
- Conducting nursing training, mentoring new nurses and reviewing nursing documentation to ensure compliance with established standards and regulations.
- Participated in JCI auditing and accreditation preparation process twice to ensure the nursing practice and clinical workflow in the ward meet the requirement of JCI standard.
- Nursing skill competencies trained including but not limited to oncology patient physical and psycho-social assessment,patient and family education, routine medication(IV,IM,SC,Oral,topic etc), Chemotherapy, targeted therapy, immunotherapy administration, blood transfusion, Nasal gastric tube insertion and care, parenteral feeding through NGT and PEG.NGT& PEG care,Tracheotomy care, stoma and wound care, centre venous access device care( eg. PICC,Hickman line, CVC,portal-cath), management of allergic reaction (mild reaction to anaphylactic shock), cold blue resuscitation, assist physician with procedures such as PICC & CVC insertion, lumbar puncture, bone marrow aspiration, thoracentesis, chest tube insertion etc.
- Types of patient cared including but not limited to: different types of solid and hematology patients such as brain tumor, nasal pharyngeal carcinoma, thyroid cancer, lung cancer, kidney cancer, liver cancer, pancreatic cancer, ovary cancer, endometrial cancer,uterus cancer, breast cancer,gastric cancer, colorectal cancer,leukemia, lymphoma, multiple myeloma, COPD, Stroke,acute cholecystitis follow by video/open-Laparoscopic cholecystectomy , appendectomy, mastectomy, thyroidectomy,PCI,TACE patient care,etc
Education
Diploma in Nursing -
Parkway College
11.2008 - 2011.05
Bachelor of Nursing - undefined
Griffith University
02.2013 - 2015.05
Master of Business Administration - undefined
University of Hong Kong
08.2022 - 2024.05
Skills
Problem Solvingundefined
Certification
Singapore Nursing Practice License
Project Management Experience
Project Management Experience
Outpatient Electronic Medical Record System Development Project Based on International Patient Care Model
Duration: July 2019 - June 2021
Position: Outpatient Nursing Operations Director
Project Description: Guangzhou Concord Cancer Center, in alignment with the international patient care model, underwent a redesign and functional development of the outpatient EMR system to meet clinical needs.
Project Responsibilities: Led the comprehensive development and implementation of the project, designed the basic framework and main process solutions for outpatient IT system construction, organized discussions with IT professionals, clinical doctors, pharmacists, and nurses to determine system development requirements. Tracked project progress regularly ,test and feedback for improvement.
Project Achievements: After over a year of efforts, the outpatient electronic medical record system was successfully developed and put into use. Through continuous optimization and improvement, the system is currently operating smoothly, with positive feedback from clinical users including physicians and nurses.
Chemotherapy Prescribing System Development Project Based on Chemotherapy Templates
Duration: July 2019 - June 2021
Position: Outpatient Nursing Operations Director
Project Description: Chemotherapy prescribing, compounding and administration are complex and highly specialized tasks, and the chemotherapy prescribing system is a fundamental tool for oncology therapy clinical operations. Recognizing the gap in standardization and safety compared to international practices, the project introduced the concept of a standardized chemotherapy prescribing IT system based on templates used in Singapore and other western countries.
Project Responsibilities: Led the comprehensive development and implementation of the project, provided chemotherapy system construction solutions and frameworks, organized discussions with IT professionals, oncologist, pharmacists, and nurses to determine system development requirements. Supervised project execution, regularly tracked project progress, test and feedback for improvement.
Project Achievements: After over one year and a half of dedicated work, the first Chinese version of a chemotherapy prescribing system based on templates was successfully developed and implemented, receiving unanimous praise from oncologist, pharmacist and nurses. It made groundbreaking contributions to the standardization, safety, and convenience of chemotherapy prescribing initiation at Guangzhou Concord Cancer Center, and improved the patient's safety and outcomes.
Timeline
Master of Business Administration - undefined
University of Hong Kong
08.2022 - 2024.05
Nursing Operation Director
Guangzhou Concord Cancer Center
07.2019 - 11.2023
Registered Nurse
SINGAPORE ICON CANCER CENTER
08.2018 - 04.2019
Bachelor of Nursing - undefined
Griffith University
02.2013 - 2015.05
Registered Nurse
Parkway Health Group, Gleneagles- Hospital
12.2011 - 08.2018
Diploma in Nursing -
Parkway College
11.2008 - 2011.05
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