Summary
Overview
Work History
Education
Skills
Timeline
Generic

Penni Brewer

Houston,TX

Summary

Compassionate Medical Assistant with expertise in supporting physicians and managing patient care and administrative tasks. Proficient in recording vital signs, preparing patients for examinations, and maintaining accurate medical records. Proven track record of enhancing patient satisfaction through effective communication and empathy. Contributed to improved clinical processes, resulting in increased patient flow and better care delivery.

Overview

5
5
years of professional experience

Work History

Certified Senior Medical Assistant

Houston Methodist PCG
Houston, Texas
11.2023 - Current
  • Conducted patient assessments, including vital signs and medical histories.
  • Supported physicians during examinations, diagnostic tests, and treatments.
  • Collaborated with healthcare professionals to discuss patient care plans.
  • Administered immunizations and executed basic clinical procedures.
  • Reviewed patient records to verify data accuracy in electronic health records.
  • Monitored medication refills and prescription renewals from healthcare providers.
  • Educated patients on instructions provided by physicians and healthcare personnel.
  • Performed administrative tasks, including appointment scheduling and document filing.

Medical Assistant

Addison Group
Houston, TX
08.2023 - 11.2023
  • Assisted patients with completion of medical history and intake forms.
  • Scheduled appointments and managed follow-up calls for optimal patient care.
  • Recorded vital signs and accurately documented patient information in records.
  • Supported physicians during examinations and procedures to enhance efficiency.
  • Maintained clean and stocked examination rooms, prepared for incoming patients.
  • Adhered to HIPAA regulations to safeguard confidential patient information.
  • Managed patient flow by answering phones, scheduling appointments, and greeting visitors professionally.
  • Ensured accurate medical records through filing, charting, transcription, and data entry.

Assistant Manager, Customer Service

7-11 Convenience Store
Cypress, Texas
01.2023 - 10.2023
  • Ensured compliance with applicable laws, regulations, and company policies.
  • Trained and supervised customer service staff on procedures and best practices.
  • Managed daily operations of Customer Service department to enhance efficiency.
  • Established rapport with customers and staff to promote a positive work environment.
  • Resolved product and consumer complaints through effective communication skills.
  • Delivered prompt, friendly service for routine inquiries and complaints.
  • Assisted staff in resolving complex customer issues with targeted solutions.
  • Evaluated employee performance and motivated team to boost productivity.

Medical Assistant

Millenium Physicians
Cypress, Texas
10.2022 - 05.2023
  • Coordinated patient scheduling and appointments for optimal efficiency.
  • Prepared examination rooms, ensuring sanitation and readiness.
  • Collaborated with team to consistently elevate patient care quality.
  • Maintained clean, stocked examination rooms for seamless patient flow.
  • Supported physicians by taking vital signs and patient histories.
  • Safeguarded confidential information in adherence to HIPAA regulations.
  • Relayed patient messages to physicians for effective treatment facilitation.
  • Managed accurate medical records through filing and electronic entry.

Medical Assistant

Baylor Medical Center
Houston, Texas
04.2022 - 10.2022
  • Managed patient scheduling and organized appointment records efficiently.
  • Collected and documented patient medical histories and vital signs accurately.
  • Provided empathetic support to patients during consultations and treatments.
  • Maintained cleanliness and functionality of medical equipment and examination rooms.
  • Educated patients on treatment plans, medications, and preventive care measures.
  • Adhered to HIPAA regulations to safeguard confidential patient information.
  • Relayed patient messages to physicians about concerns, condition updates, or refill requests.
  • Answered phones, scheduled appointments, and managed patient flow professionally.

Medical Assistant

UCHealth University of Colorado Hospital
Longmont, Colorado
03.2020 - 04.2022
  • Assisted physicians with patient examinations and medical procedures.
  • Managed patient scheduling and maintained organized appointment records.
  • Prepared and administered medications as directed by healthcare providers.
  • Maintained cleanliness and functionality of medical equipment and examination rooms.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients about medications, procedures and physician's instructions.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Education

Certificate in Medical Assistant -

Pima Medical Institute
Denver, CO
04.2023

Certificate in Nursing Assistant -

Pickens Technical College
Aurora, CO
07.2009

High school diploma or GED -

Skills

HIPAA compliance and regulations

  • Injections and immunizations
  • Electronic health records
  • Patient scheduling and assessments
  • Vital signs monitoring
  • First aid and emergency response
  • EKG administration
  • Healthcare collaboration
  • Effective communication
  • Time management
  • Customer service
  • Patient care focus

Timeline

Certified Senior Medical Assistant

Houston Methodist PCG
11.2023 - Current

Medical Assistant

Addison Group
08.2023 - 11.2023

Assistant Manager, Customer Service

7-11 Convenience Store
01.2023 - 10.2023

Medical Assistant

Millenium Physicians
10.2022 - 05.2023

Medical Assistant

Baylor Medical Center
04.2022 - 10.2022

Medical Assistant

UCHealth University of Colorado Hospital
03.2020 - 04.2022

Certificate in Medical Assistant -

Pima Medical Institute

Certificate in Nursing Assistant -

Pickens Technical College

High school diploma or GED -

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