Joaxy Romero
Houston
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Senior Medical Assistant
Texas Childrens Hospital Neurosurgery
6701 Fannin St
06.2021 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Coordinated many clinics within our department
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Medical Assistant
Dr. Fayaz A. Faiz Office NEUROLOGY
11760 FM 1960 W HOUSTON TX 77065
03.2018 - 06.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
MEDICAL ASSISTANT LICENCE -
Brightwood College - Dallas
Dallas, TX03.2018
High School Diploma -
Andy Dekaney High School
Houston, TX06.2017
Skills
- Pulse Oximetry
- HIPAA Compliance
- Clinical Applications
- Injection Administration
- Proper Waste Disposal
- Exam Room Preparation
- Patient Scheduling
- Medical Histories and Vital Statistics
- Basic Laboratory Tests
- Medical Terminology
- Payment Collection
- Inventory and Supply Management
- Completing Insurance Forms
- Patient Documentation
- Answering Questions
- EPIC EMR
- Vital Sign Monitoring
- Sterilize Instruments
- Flu Vaccinations
- Updating Medical Records
- Telephonic Triage
- Patient Chart Tracking
- Dressing Removal
- Cleaning and Sanitizing
- Nursing Assistance
- Translating
Certification
- CMA - Certified Medical Assistant
- CPR
- EMG/EEG
- PRECEPTOR
Languages
Spanish
Native or Bilingual
Timeline
Certified Senior Medical Assistant
Texas Childrens Hospital Neurosurgery
06.2021 - Current
Medical Assistant
Dr. Fayaz A. Faiz Office NEUROLOGY
03.2018 - 06.2021
MEDICAL ASSISTANT LICENCE -
Brightwood College - Dallas
High School Diploma -
Andy Dekaney High School