Summary
Overview
Work History
Education
Skills
Timeline
Generic

Penny Herman

Winner,SD

Summary

Dynamic and detail-oriented professional with experience at Winner Regional Healthcare Center, excelling in customer service and office administration. Proven ability to manage sensitive information and maintain confidentiality while effectively scheduling appointments and preparing documents. Recognized for exceptional organizational skills and a commitment to creating a clean, welcoming environment.

Overview

31
31
years of professional experience

Work History

Secretary to Homemaker

Winner Regional Healthcare Center
06.1994 - 05.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Education

Winner High Schoool
Winner, SD

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Cleaning and organizing

Timeline

Secretary to Homemaker

Winner Regional Healthcare Center
06.1994 - 05.2025

Winner High Schoool

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Penny Herman