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Associate Principal Engineer

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Reliable, honest, and dedicated professional with strong communication skills and the ability to work under direct or minimal supervision. Experienced in customer service and sales, with a proven ability to resolve issues, support team goals, and provide high-quality service. Bilingual in English and Spanish.

Dynamic professional with over 20 years in customer service and operations management, notably at Ocean Properties Hotels Resorts. Proven track record in enhancing guest satisfaction through exceptional problem-solving and staff training initiatives. Bilingual in English and Spanish, skilled in fostering teamwork and maintaining high-quality standards across all departments.

I love to learn and I learn fairly quickly. In any role I take on I always look at myself as a teacher and a student. A unique skill that I have is that even if I have done a job 1000 times over, I still treat it as if it just came across my desk for the first time. The reason I do that is so each situation is looked at with fresh eyes. If I look at it as if its the 1000th time I may miss something or misinform someone and that's not my goal.

Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.

Results-driven Assistant Store Manager with over 4 years of experience in retail management. Proven track record in driving sales growth and optimizing store performance. Eager to leverage strong leadership and operational expertise to make a significant impact as a Store Manager in a dynamic retail setting.

Penny Hicks

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Assistant Store Manager

Substitute Teacher

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Assistant Store Manager

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High School Diploma -

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Assistant Store Manager

Key Holder Supervisor

Assistant Store Manager

Substitute Teacher

High School Diploma -

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