PENNY PEREA
Highland,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Financial Aid Advisor
UEI College
Ontario, California
07.2024 - 11.2025
- Guided students through financial aid options and application processes to facilitate informed decisions.
- Evaluated student eligibility for federal and state aid programs.
- Processed requests for additional funding; evaluated extenuating circumstances to determine need-based awards or adjustments in existing awards.
- Counseled students on loan repayment strategies and scholarship opportunities to maximize funding potential.
- Explained financial aid policies to prospective and current students.
- Supported students in completing FAFSA paperwork, addressing inquiries, and providing essential information to ensure compliance and accessibility.
Receptionist Administrator
UEI College
Ontario, California
01.2025 - 07.2025
- Answered incoming calls professionally, addressing customer queries or directing them to appropriate departments to ensure prompt assistance.
- Responded promptly to emails from customers and other departments within the organization.
- Managed distribution of incoming mail, faxes, and packages, facilitating smooth communication across the organization.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Conducted new hire orientations and onboarding sessions for employees, contributing to a positive introduction and integration into the company.
Sales Associate
Tory Burch
Ontario, California
08.2023 - 01.2025
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Facilitated product discovery by answering questions and providing tailored advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Monitored inventory levels and restocked items.
- Answered incoming telephone calls to provide store, products and services information.
- Educated new team members on cash register operations and inventory management techniques in a retail environment.
Education
High School Diploma -
Savanna High
Anaheim06.2022
Skills
- Financial aid advising
- Eligibility evaluation
- Loan repayment guidance
- Case management
- Data analysis
- Problem solving
- Customer relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist Administrator
UEI College
01.2025 - 07.2025
Financial Aid Advisor
UEI College
07.2024 - 11.2025
Sales Associate
Tory Burch
08.2023 - 01.2025
High School Diploma -
Savanna High