Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Penny Radford

Madison,Alabama

Summary

Knowledgeable and dedicated customer service experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Daycare Teacher

Kid Towne
Madison, Alabama
01.2021 - 10.2021

Provided care and development tasks to children ages 2 - 12. Built strong relationships with parents and families. Made sure all daily tasks were completed.

Customer Service Associate

Publix
Madison, Alabama
11.2016 - 01.2021

Provided premier customer service to valued customers, maintain positive relationships with customers, provided competitive services such as carry out groceries to customers car, take extra steps to ensure the customer has a positive experience, cross trained into other departments.

Customer Service Cashier

McDonald's
Madison, United States
11.2014 - 08.2016

Provided excellent customer service, maintained a positive relationship without new and returning customers, promoted new specials and items.

Education

Associate of Science - General Studies

Calhoun Community College
Tanner, AL
08.2016 - 07.2019

Bachelor of Science - Psychology

Athens State University
Athens, AL
08.2019 - 12.2021

Skills

Staff education and training

Key holder experience

Creative problem solving

Payment collection

Basic math skills

Till counting

Store merchandise stocking

Product knowledge

Accomplishments

received one of the highest awards from Publix for going great lengths to help a customer.

Timeline

Daycare Teacher

Kid Towne
01.2021 - 10.2021

Bachelor of Science - Psychology

Athens State University
08.2019 - 12.2021

Customer Service Associate

Publix
11.2016 - 01.2021

Associate of Science - General Studies

Calhoun Community College
08.2016 - 07.2019

Customer Service Cashier

McDonald's
11.2014 - 08.2016
Penny Radford