Work History
Summary
Overview
Education
Skills
Certification
Timeline
Generic

Penny Simpson

Huntsville,TX

Work History

Office/Teacher Assistant

Methodist Day School
Conroe, TX
08.2014 - 05.2018
  • Managed daily office operations, ensuring efficient workflow and organizational standards.
  • Coordinated communication between staff and parents to streamline processes.
  • Developed and maintained filing systems for student records and administrative documents.
  • Assisted in scheduling appointments and meetings for faculty and administration.
  • Implemented inventory management practices for office supplies, reducing waste.
  • Organized school events and activities, fostering community engagement among families.
  • Streamlined data entry processes, improving accuracy of student information management systems.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted teaching staff by filling in for lunch breaks or helping with nap times for infants.
  • Implemented all safety drills by Texas standards.
  • Learned and followed Covid protocols.

Consumer Relations Manager

Baker JacksonNissan
Houston, Texas
08.2002 - 05.2005
  • Managed customer inquiries and resolved issues to enhance satisfaction levels.
  • Developed and implemented feedback mechanisms to improve service processes.
  • Trained new team members on customer service protocols and best practices.
  • Analyzed consumer trends to inform strategic decisions and product offerings.
  • Oversaw complaint resolution process ensuring timely responses and follow-ups.
  • Assisted sales departments in retaining key clients by providing exceptional support during the resolution of consumer-related issues.
  • Created detailed reports on consumer interactions, providing valuable insights for management decisionmaking.
  • Analyzed consumer feedback data, identifying trends and areas for improvement.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Organized all company charity events, Thanksgiving dinners and employee events.

Office Manager/Chiropractic Assistant

Deloache Chiropractic
Spring, TX
02.1998 - 03.2001
  • Oversaw daily office operations, ensuring efficient workflow and adherence to protocols.
  • Managed patient scheduling and appointment reminders, enhancing client satisfaction and attendance rates.
  • Assisted doctor with modalities, such as electronic stimulation and heat therapy.
  • Prepared x-ray room for patients
  • Developed office policies and procedures to streamline administrative tasks and improve operational efficiency.
  • Trained and mentored junior staff on office management systems and best practices for patient interactions.

Summary

Involved in several volunteer activities

Familiar with x-rays, MRI,CT Scans and Electronic stimulation.

Overview

1
1
Certification
20
20
years of professional experience

Education

GED -

Texas Education Agency
Houston, TX
08.1992

Skills

CPR

Certification

Texas Real Estate License 2002

Timeline

Office/Teacher Assistant

Methodist Day School
08.2014 - 05.2018

Consumer Relations Manager

Baker JacksonNissan
08.2002 - 05.2005

Office Manager/Chiropractic Assistant

Deloache Chiropractic
02.1998 - 03.2001

GED -

Texas Education Agency
Penny Simpson