Overview
Work History
Education
Skills
Timeline
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Penny Smith

Shreveport,LA

Overview

17
17
years of professional experience

Work History

Assistant Housekeeping Manager

Smiths housekeeping service
Shreveport, LA
08.2017 - 01.2023
  • Assisted in the interviewing, hiring and training of new housekeeping staff.
  • Supervised daily operations of housekeeping department to ensure compliance with standards.
  • Inspected guest rooms and public areas to ensure cleanliness standards were met.

Housekeeper

Advanced services of Louisiana
Shreveport, LA
10.2021 - 06.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Room Attendant

Red Roof Inn Plus
Shreveport, LA
04.2015 - 01.2017
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Checked for damage to walls or furniture and reported any issues to the supervisor.

Assistant Manager

Oreilly Auto Pats
Bossier City, LA
05.2011 - 06.2015
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Shioping

Custom printing products
Bossier, LAla
04.2006 - 05.2012
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Bossier High School
Bossier City, LA
05.1999

Skills

  • Department Coordination
  • Cleaning Practices
  • Staff Evaluations
  • Employee Evaluations

Timeline

Housekeeper

Advanced services of Louisiana
10.2021 - 06.2022

Assistant Housekeeping Manager

Smiths housekeeping service
08.2017 - 01.2023

Room Attendant

Red Roof Inn Plus
04.2015 - 01.2017

Assistant Manager

Oreilly Auto Pats
05.2011 - 06.2015

Shioping

Custom printing products
04.2006 - 05.2012

High School Diploma -

Bossier High School

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