Penny Vaughan
Henrico,VA
Summary
Dynamic X-ray Supervisor at Patient First Urgent Care Center with a proven track record in training and mentoring staff. Enhanced team performance through effective communication and optimized scheduling, achieving improved workflow and reduced turnover. Skilled in inventory control and safety protocols, fostering a positive environment that prioritizes quality patient care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
X-ray Supervisor
Patient First Urgent Care Center
01.1997 - 08.2019
- Assisted in training new team members on operational protocols and safety procedures.
- Supported daily operations by monitoring workflow and ensuring task completion.
- Collaborated with team to maintain inventory accuracy and organization.
- Implemented effective communication strategies among staff to enhance teamwork.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Reduced employee turnover by fostering a positive work
- environment and providing ongoing feedback to staff members.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained students from local Radiology programs.
- Helped students with all aspects of x-ray procedures and patient care
Education
Bachelor of Arts - Business Administration
Averett University
Danville, VA12-2012
MRI And CT
Bon Secours School of Radiology
Richmond, VA05-2010
No Degree - RAdiologic Technology
Riverside School of Radiologic Technology
Newport News, VA07-1985
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Processes and procedures
- Safety protocols
- Quality control
Certification
- ARRT License -
- Virginia State License
Timeline
X-ray Supervisor
Patient First Urgent Care Center
01.1997 - 08.2019
Bachelor of Arts - Business Administration
Averett University
MRI And CT
Bon Secours School of Radiology
No Degree - RAdiologic Technology
Riverside School of Radiologic Technology