Percy Hale
Sr. Research Analyst
Gaithersburg,MD
Summary
Well-qualified manager and recruiter with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Senior Research Assistant
Amdex Corporation
Rockville, MD
02.2018 - Current
- Collaborated with leadership team to identify relevant questions and determine best methods of collection which resulted in completion of 10% more surveys per month.
- Prioritized projects and assignments assigned by management to complete research objectives on time.
- Executed research techniques that have resulted in consistently being 15% or higher than company required 80% conversion rate.
- Selected as team lead to communicate directly with Centers for Medicare and Medicaid via teleconference multiple times per year due to clear and concise communication skills.
Manager/Trainer
The Smart Circle
Vienna , VA
12.2011 - 12.2017
- Conducted orientation sessions and organized on-the-job training for new hires.
- Managed new employee orientation training process for more than 200 employees each year.
- Responsible for production and recruiting in both Virginia and New Jersey
- Top 5% producer in volume of sales, recruiting, and managers trained throughout my employment
- Trained staff during demonstrations, meetings, conferences and workshops.
Vice President
EZ Mortgage Corporation
Pikesville, MD
12.2005 - 11.2011
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners which grew our lender base from 4 to 20 in year one.
- Managed team of 10 loan officers and 4 processors primarily focusing on improving closing timelines while following HUD and RESPA guidelines.
- Ensured materials and procedures were in place for loan officers to be successful in daily activities.
Owner/Vice President
Kayac Mortgage, LLC
Houston, TX
09.1999 - 08.2008
- Managed day-to-day business operations.
- Responsible for getting Kayac Mortgage on Royce Homes preferred lender list which increased volume by 20% annually
- Recruited, hired, and fired staff as was needed.
- Trained and motivated employees to perform daily business functions and be effective in prospecting, acquiring, and closing clients.
- Conducted sales meetings with prospective lenders to educate our staff on available loan products for their clients resulting in 10% higher closing ratio per loan officer and shortening time from loan application to close by 8 days per file on average.
Education
Associate of Arts - Broadcast Journalism
Montgomery College
Rockville, MD06.2010
High School Diploma -
Gaithersburg High School
Gaithersburg, MD06.1995
Skills
- Training and Onboarding
- Detail-Oriented
- Strategic Marketing
- Service Promotion
- Verbal and Written Communication
- Time Management
- Relationship Building
- Corporate Communication
- Microsoft Office
- Reputation Management
- Project Management
- Marketing Plan Development
Accomplishments
- Recruited and trained over 900 employees for The Smart Circle.
- Winner of Top Gun for my region for being top 5% of employees in the entire company of The Smart Circle.
- Highest 1st round interview conversion rate in 2013 for The Smart Circle.
- Kayac Mortgage recognized as one of the top minority lenders in Houston (2003) due to policies implemented by myself and our team.
Additional Information
I am a product of on the job experience. I am always one of the top producers in everything that I do. Sales, marketing, and recruiting are my strengths and are the perfect fit for any company looking to hire a master recruiter that can push volume, motivate employees, and communicate clearly.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Hold on to dreams, for if dreams die, life is a broken winged bird that cannot fly"
Langston Hughes
Timeline
Senior Research Assistant
Amdex Corporation
02.2018 - Current
Manager/Trainer
The Smart Circle
12.2011 - 12.2017
Vice President
EZ Mortgage Corporation
12.2005 - 11.2011
Owner/Vice President
Kayac Mortgage, LLC
09.1999 - 08.2008
Associate of Arts - Broadcast Journalism
Montgomery College
High School Diploma -
Gaithersburg High School
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