Isis Trochez
Queens,NY
Summary
Detail-oriented Legal Administrative Professional with four years of experience in project coordination and meeting management within a law firm environment. Skilled in leveraging Microsoft Office and legal practice-management systems to enhance efficiency. Committed to advancing legal technology and AI initiatives while managing multiple priorities effectively.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Practice Assistant
Kirkland & Ellis LLP
New York, NY
09.2023 - Current
- Prepare, format, revise, and finalize legal documents, correspondence, spreadsheets, reports, and presentations using Microsoft Office and document management tools.
- Managed conflict checks, new-matter intake, attorney time entries, expense reports, and electronic records through KENI and other tools to maintain accurate and organized documentation.
- Coordinated complex calendars, meetings, conference calls, travel, and deadlines for attorneys in fast-paced legal environment to ensure efficient use of time.
- Coordinate administrative projects from initial request through completion by organizing timelines, tracking action items, communicating updates, and following up with stakeholders.
- Collaborated with IT, Finance, Hospitality, Facilities, and other teams to coordinate technology and meeting logistics, ensuring seamless operational support.
- Proactively identify attorney and team needs, address administrative issues, and maintain a high standard of client service.
- Mentor and onboard new Practice Assistants and provide coverage for partners and Firm committees.
Guest Services Representative
Kirkland & Ellis LLP
New York, NY
09.2021 - 08.2023
- Managed incoming calls through SDC phone system, welcoming and directing attorneys, clients, vendors, and other visitors to ensure smooth front-of-house operations.
- Coordinated front-of-house and conference center operations, maintaining real-time awareness of schedules, space usage, and operational changes.
- Prepared and distributed daily reports detailing visitor office assignments and requirements, enabling Operations, Technology, Facilities, and Hospitality teams to prepare workspaces and services.
- Managed conference room reservations and scheduling changes through EMS, adapting to shifting priorities, technology needs, and space constraints.
- Coordinated meeting and event logistics, ensuring seamless execution of catering, transportation, delivery timing, billing, and menu selections for positive guest experiences.
- Documented visitor preferences and coordinated building access, enhancing guest satisfaction and ensuring secure entry.
Lead Flight Attendant
Republic Airways
Miami, FL
04.2018 - 05.2021
- Led in-flight operations while ensuring compliance with safety and regulatory standards.
- Delivered exceptional customer service while effectively managing complex or high-pressure situations to enhance passenger experience.
- Prepared comprehensive reports and facilitated operational communication across teams to ensure smooth flight operations.
Office Manager
Brophy Air Specialty Group LLC
Miami, FL
01.2015 - 04.2017
- Managed daily office operations, optimizing vendor contracts, budgeting, and scheduling processes.
- Coordinated technician dispatch and inspection schedules to ensure timely service delivery.
- Processed payroll and maintained personnel records.
- Supported HR functions by streamlining hiring, onboarding, and employee development processes.
Education
Master of Business Administration - MBA
Brooklyn College, CUNY
Brooklyn, NY, USABachelor of Arts - Supervision and Management
Miami Dade College
Miami, FL, USAAssociate of Arts -
Miami Dade College
Miami, FL, USASkills
- Workflow coordination
- Calendar management
- Team collaboration
- Document preparation
- Client operations
- Training onboarding
- Software proficiency
- Document management
Certification
- IBM SkillsBuild Artificial Intelligence Certificate
- IBM Artificial Intelligence Fundamentals
- IBM Team Essentials for Designing AI Solutions
- IBM AI Fundamentals: Foundations for Understanding AI
Timeline
Practice Assistant
Kirkland & Ellis LLP
09.2023 - Current
Guest Services Representative
Kirkland & Ellis LLP
09.2021 - 08.2023
Lead Flight Attendant
Republic Airways
04.2018 - 05.2021
Office Manager
Brophy Air Specialty Group LLC
01.2015 - 04.2017
Master of Business Administration - MBA
Brooklyn College, CUNY
Bachelor of Arts - Supervision and Management
Miami Dade College
Associate of Arts -
Miami Dade College