Summary
Overview
Work History
Education
Skills
Timeline
Generic

Percy Lewis

SHREVEPORT,LA

Summary

With a proven track record at Ivansmith Furniture, I excelled in elevating customer service standards, significantly boosting referral rates. My expertise in customer service best practices and my ability to communicate effectively are my greatest strengths. I consistently maintained quality and productivity, achieving a notable increase in customer satisfaction ratings.

Offering friendly and service-oriented approach with commitment to learning and development. Brings understanding of customer service principles and retail operations, along with skills in communication and organization. Ready to use and develop customer service and sales skills in [Desired Position] role.

Offering strong foundation in customer service and teamwork, ready to learn and grow in dynamic environment. Brings understanding of mixology principles and commitment to mastering bartending techniques. Ready to use and develop customer service and teamwork skills in [Desired Position] role.

Overview

24
24
years of professional experience

Work History

Customer Service

Ivansmith Funiture
04.2005 - Current
  • Increased referral rates through exceptional customer service and communication skills.
  • Provided exceptional customer service, addressing passenger inquiries promptly and professionally.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings Number%.
  • Maintained standards of quality, timeliness, productivity and customer service.

Overnight Stocker

Walmart
02.2001 - 03.2021
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Porter

Doctors Hospital
01.2001 - 02.2004
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.

Education

No Degree -

FairPark
Shreveport, LA
05.1993

Skills

  • Customer service best practices
  • Customer service focus
  • Customer service expertise
  • Roadside customer service

Timeline

Customer Service

Ivansmith Funiture
04.2005 - Current

Overnight Stocker

Walmart
02.2001 - 03.2021

Porter

Doctors Hospital
01.2001 - 02.2004

No Degree -

FairPark
Percy Lewis