Percy White
East Orange,NJ
Summary
I am a well-rounded, self motivated, innovated leader experienced in Business Management that is skillful in monitoring and managing daily business operations with focusing on continuous improvement. I can and will efficiently transform underperforming operations into highly successful enterprises using resourcefulness and high-level business acumen. I am looking to obtain a challenging leadership position, applying creative problem solving and exemplary management skills with a growing company to achieve optimum growth and success of a solid upstanding organization.
Overview
37
37
years of professional experience
Work History
Security Officer
Allied Universal Security Services
East Brunswick, NJ
10.2022 - Current
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Documented security-related situations and submitted in-depth reports to superiors.
- Searched individuals and baggage for weapons and other prohibited items.
- Identified suspicious activity to determine appropriate response.
Administrative Assistant
Division Of Child Protection And Permanency
Newark, NJ
08.2011 - Current
- Maintained liaison with other organization units, providing support services
- Coordinated data reports in support of new employees, terminations, leaves, as well as time and attendance records
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
- Managed relational database to store information for reference, reporting and analysis
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
- Hired, managed, developed and trained staff; established and monitored goals, and conducted performance reviews and administered salaries for staff
- Supervised transportation aides that are assigned to units to conduct case related tasks
- Onboarded new employees with training and new-hire documentation
Family Service Specialist II
Division Of Child Protection And Permanency
Newark, NJ
06.2005 - 08.2011
- Perform field work and office work to conduct various types of investigations
- Provided direct support with counseling, guidance and casework involving situations with high risk child abuse, neglect, and/or other difficult circumstances with children dealing with social, emotional, psychological and/or behavioral problems
- Administered case management for dependent children to provide counseling and formulate treatment plans to determine long-term placement
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation
- Offered family crisis intervention to manage conflict and identify peaceful resolutions
- Constructed comprehensive client treatment plans to establish goals and track progress
- Conducted intake interviews and completed assessments to understand client needs and discover issues that affect treatment
- Assisted parents with appointment scheduling and transportation arrangements to maintain treatment plans
- Planned and participated in off-site and on-site client events and activities
- Liaised with community organizations and provided resource and treatment referrals
- Conducted in-home individual and family counseling sessions to help clients achieve goals and gain insight
Branch Manager
PNC Bank
Raritan, NJ
03.2003 - 05.2005
- Managed day-to-day functions and operations of the branch, including ensuring all bank policies and procedures are followed and communicated to employees
- Completed filings and upheld strict compliance with regulatory agencies and supervisors
- Prepared internal and regulatory financial reports, balance sheets and income statements
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports
- Performed banking, business administration and financial tasks to guarantee five-star service for clients
- Developed strategic plans for day-to-day financial operations
- Examined customer loan applications for loan approvals and denials
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches
Manager
CVS Pharmacy
Bloomfield, NJ
02.1998 - 03.2003
- Managed store operations including special promotions, sales, merchandising, inventory, bank deposits, and verification of cash receipts
- Planned and coordinated schedules
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Cross-trained existing employees to maximize team agility and performance
- Recruited and hired top performers to add talent and value to department
- Maintained professional, organized, and safe environment for employees and patrons
- Evaluated suppliers to maintain cost controls and improve operations
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals
Senior Youth Worker
Juvenile Justice Commission - Preakness Academy
Haledon, NJ
05.1994 - 02.1998
- Facilitated guided group interaction sessions
- Scheduled and conducted prospective client interviews as well as provided probation department with bi-monthly client progress reports
- Arranged for client services per court request
- Supervised job skills programs, transported clients, and assisted in physical education instruction
- Encouraged youth clients to develop own activities and leadership skills through group discussions
- Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings
- Applied clinical and behavioral knowledge to maintain safety during crisis
- Managed and lead activities promoting growth in mental, emotional, and educational areas
- Assisted families in developing and maintaining support network by identifying and utilizing community resources and services
Detention Officer
Passaic County Sheriff's Office
Haledon, New Jersey
06.1995 - 09.1996
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Provided support and assistance to fellow officers during emergency situations.
- Enforced disciplinary action when appropriate according to established guidelines.
- Investigated disturbances within the facility and reported findings to supervisors.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
Field Investigator/Claim Adjuster
Rasmussen Agency, Inc.
, NJ
03.1988 - 05.1994
- Performed field investigation on all workers compensation and general liability claims throughout New Jersey
- Examined claims for clients within the workers compensation and liability departments
- Set up reinsurance claims and provided assistance in settlement cases
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims
- Documented all investigation activity and presented reports to management
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims
- Kept current on all agency and state policies, rules, regulations and statutes
Education
Bachelor Of Science - Business Administration And Management
Bloomfield College
Bloomfield, NJ06.1990
Skills
- Data Entry
- Microsoft Word
- Microsoft Windows
- Lotus 1-2-3
- Record and Information Management
- Database Administration
- Verbal and Written Communication
- Business Administrations
- Business Planning
- Critical Thinking
- Employee Training and Development
- Strategic Planning
- Training and Mentoring
- Staff Management
- Investigation documentation
- Investigative skills
- Weapons training
- Alarm monitoring
- Screening wands
- Crisis intervention training
- Front office operations
Hobbies and Interests
- Men's Basketball Coach - Bloomfield College
- Boy Scout Leader - Troop: 212
- Unity Baptist Church Trustee
Timeline
Security Officer
Allied Universal Security Services
10.2022 - Current
Administrative Assistant
Division Of Child Protection And Permanency
08.2011 - Current
Family Service Specialist II
Division Of Child Protection And Permanency
06.2005 - 08.2011
Branch Manager
PNC Bank
03.2003 - 05.2005
Manager
CVS Pharmacy
02.1998 - 03.2003
Detention Officer
Passaic County Sheriff's Office
06.1995 - 09.1996
Senior Youth Worker
Juvenile Justice Commission - Preakness Academy
05.1994 - 02.1998
Field Investigator/Claim Adjuster
Rasmussen Agency, Inc.
03.1988 - 05.1994
Bachelor Of Science - Business Administration And Management
Bloomfield College
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