Perla Aguilera Verduzco
San Diego,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Public Safety Team Member
The Old Globe Theatre
01.2022 - Current
- Provide a safe environment for employees, guests, and patrons of The Old Globe Theater through area patrols and physical surveillance
- Transport theater talent and staff to and from the theater campus via company shuttles
- Monitor and handle VIP donor valets as well as ACE valet customers
- Take care of closing and lock-up responsibilities at the end of the night
- Actively provide direction to the team according to leadership instructions in the event of off-site leadership
Lead Hostess/Cashier
Albert's Restaurant at San Diego Zoo Global
11.2021 - 08.2025
- Provided warm, professional, and timely greetings to a great variety of guests
- Made and managed reservations by phone and the OpenTable online system
- Closely communicated guest and reservation needs with upper management to keep an accurate reservation agenda
- Monitored Front and Back of the House in the restaurant, as well as maintain server rotation to manage the flow of the business efficiently
- Trained and manage Front of the House staff
Kennel Attendant
Spring Creek Kennel & Cattery
04.2021 - 07.2021
- Communicated successfully with clients, demonstrating integrity and a positive attitude in every interaction
- Exceeded customer expectations, achieving 10+ five-star Yelp reviews in as little as three months
- Completed animal grooming tasks, as assigned, with a dedication to quality
- Accomplished all daily operational objectives that kept pets fed, medicated, watered, and in good health; exercised pets according to policies
- Enhanced operational efficiency by streamlining workflow processes within the kennel environment.
- Led initiatives to improve animal enrichment programs, fostering better behavioral outcomes for all residents.
Animal Caregiver
San Diego Humane Society- Project Wildlife
07.2018 - 03.2021
- Provided assistance and coverage for short staff during uncertain situations, often on short notice
- Assisted PW Animal Care team in husbandry care in the form of habitat cleaning and correct preparation of habitats for incoming animals
- Prepared food and complete diets for various animal species
- Efficiently cleaned and disinfected various enclosures and habitats once animals were moved elsewhere or released back to their natural habitat
- Made use of organizational and team-building skills by coordinating with coworkers to close the Animal Care Department every night
Animal Caregiver
San Diego Humane Society
06.2018 - 03.2021
- Provided husbandry care to animals in the form of feedings, kennel cleaning, and administration of treatments
- Delivered a friendly, kinetic environment for animals by providing enrichment and daily exercise
- Made use of organizational and team-building skills by coordinating with coworkers to close the Animal Care Department every night
- Updated animal information (notes, animal care requests, pet portfolios, kennel cards) on ShelterBuddy to keep animal information up to date
- Assisted public in the handling of their pets throughout different departments of the Society
Crew Trainer
McDonald's
01.2015 - 06.2018
- Provided high-quality service at the front counter and fast, as well as dependable assistance through the drive-thru areas of the restaurant
- Trained new crew members in front counter and drive-thru service responsibilities
- Handled food equipment responsibly and efficiently; helped assemble orders
- Performed work in the kitchen by keeping the food station stocked and cooked food supplies on the grill
- Participated and contributed to communications and discussions between team members and management, where potential improvements were brought up and issues addressed
Education
Bachelor of Science - Veterinary Medicine
Pima Medical Institute
Chula Vista, CA07-2019
Associate of Science - Veterinary Medicine
Pima Medical Institute
Chula Vista, CA07-2018
High School Diploma -
High Tech High Media Arts
San Diego06.2011
Skills
- Radio communication
- Emergency response management
- Surveillance techniques
- Patrol procedures
- Verbal and written communication
- Public safety
- Building inspection
- Documentation and reporting
- De-escalation techniques
- Guest complaint resolution
- Seating coordination
- Positive and professional
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Public Safety Team Member
The Old Globe Theatre
01.2022 - Current
Lead Hostess/Cashier
Albert's Restaurant at San Diego Zoo Global
11.2021 - 08.2025
Kennel Attendant
Spring Creek Kennel & Cattery
04.2021 - 07.2021
Animal Caregiver
San Diego Humane Society- Project Wildlife
07.2018 - 03.2021
Animal Caregiver
San Diego Humane Society
06.2018 - 03.2021
Crew Trainer
McDonald's
01.2015 - 06.2018
Bachelor of Science - Veterinary Medicine
Pima Medical Institute
Associate of Science - Veterinary Medicine
Pima Medical Institute
High School Diploma -
High Tech High Media Arts