Perla Aleman Canales
Waterford,MI
Summary
Reliable professional, known for punctuality and strong attention to detail. Experienced in maintaining cleanliness and organization in busy environments, ensuring customer satisfaction and operational excellence. Maintains patiences' under high level situation, ready to settle a challenge when confronted with one.
Overview
6
6
years of professional experience
Work History
Waitress
Miyako's Japanese Steakhouse
Auburn Hills, MI
11.2019 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed multiple tables while maintaining high attention to detail and customer satisfaction.
- Resolved customer complaints promptly to enhance dining experience and retention.
Dealership Secretary
General RV
Clarkston, MI
08.2020 - 03.2021
- Facilitated communication between departments to enhance operational efficiency.
- Entered data into system and updated customer contacts with information to keep records current.
- Streamlined document management processes
- Organized travel arrangements and itineraries for staff and executives.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
Brandon High School
Ortonville, MI05-2019
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Cleanliness
- Attention to detail
- Time management
- Compliance standards
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Adventure Travel
- Cooking
- Learning new cooking techniques and expanding my culinary skills
Timeline
Dealership Secretary
General RV
08.2020 - 03.2021
Waitress
Miyako's Japanese Steakhouse
11.2019 - Current
High School Diploma -
Brandon High School