Perla Andrade
Winchester,California
Summary
Dynamic Beauty Consultant with proven expertise in client relationship building and sales proficiency honed at JCPenney. Excelled in delivering top-tier customer service and leveraging beauty trends, driving customer loyalty and exceeding sales goals. Skilled in team collaboration and training, adept at enhancing customer experiences and achieving a radiant store environment.
Overview
1
1
year of professional experience
Work History
Beauty Consultant
JCPenney
Hemet, CA
11.2023 - Current
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivers exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Conducted consultations to understand client's desired look.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained counter and display areas for cleanliness and organization.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Montgomery High School
San Diego, CA06.2022
Skills
- Retail experience
- Client Relationship Building
- Customer Service
- Beauty trends
- Promotions and discounts
- Upselling strategies
- Fragrance Selection
- Training and mentoring
- Sales proficiency
- Team Leadership
- Order Management
- Team Collaboration
- Multitasking
- Strong Communication and Interpersonal Skills
Timeline
Beauty Consultant
JCPenney
11.2023 - Current
Montgomery High School