Perla Cruz
Watsonville,United States
Summary
Accomplished Security Officer and Office Assistant with a proven track record at Panther Protective Services, adept in report writing and relationship building. Excelled in maintaining safety through vigilant CCTV monitoring and effective team training, while enhancing administrative efficiency. Bilingual in Spanish, offering exceptional communication and organizational skills to ensure seamless operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security
Santa Cruz, CA
01.2024 - Current
- Patrolled premises by foot.
- Provided customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Officer
Panther Protective Services
Watsonville, CA
06.2021 - 01.2024
- Provided customer service while addressing visitor inquiries or concerns related to direction, safety or access control procedures
- Patrolled and monitored premises in company vehicle and by foot. Opened and Closed buildings/properties.
- Acted quickly during emergency situations to reduce opportunity for damage or disturbance.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification. Calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Office Assistant
Panther Protective Services
Watsonville CA
06.2021 - 01.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing and expense tracking
- Met with customers to negotiate and sign contracts.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Purchased and maintained office supplies.
Education
No Degree - Health Sciences
Cabrillo College
Aptos, CASkills
- Report writing
- Security guard license
- Detail-oriented
- CCTV monitoring
- Bilingual-Spanish
- File organization
- Administrative support
- Mail handling
- Front office management
- Relationship building
- Valid Driver's license
- Invoice processing
Timeline
Security Officer
Allied Universal Security
01.2024 - Current
Security Officer
Panther Protective Services
06.2021 - 01.2024
Office Assistant
Panther Protective Services
06.2021 - 01.2024
No Degree - Health Sciences
Cabrillo College