Perla Gutierrez
Mesquite,TX
Summary
Dynamic professional with a strong background in customer service and operational efficiency, honed at Docs Bail Bonds. Proven ability to manage multiple tasks while fostering trust with clients. Skilled in cash handling and active listening, ensuring a seamless experience for all stakeholders. Committed to enhancing team collaboration and client satisfaction.
Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Overview
2022
2022
years of professional experience
Work History
Waitress
Restaurant
2022 - 2025
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Managed multiple tables, ensuring timely food delivery and maintaining a smooth dining experience.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Assisted in training new team members on service standards and operational procedures.
- Maintained cleanliness and organization of dining area to enhance overall guest satisfaction.
Bail Bondsman
Docs Bail Bonds
11.2020 - 12.2021
- Coordinated with law enforcement agencies for timely updates on client statuses.
- Conducted risk assessments to establish appropriate bond amounts based on individual circumstances.
- Streamlined administrative procedures to enhance operational efficiency within the office.
- Provided ongoing support to clients during the bail process, fostering trust and transparency.
Bail Bond Agent
Best Bail Bonds
01.2019 - 10.2020
- Evaluated client financial situations to determine appropriate bail amounts and terms.
- Facilitated communication between clients and courts to streamline the bail process.
- Prepared legal documents and ensured compliance with state regulations for bond transactions.
- Conducted thorough background checks on clients to assess risk factors associated with bonds.
Education
Ww Samuell High School
Dallas, TX05.2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Memory retention
- Active listening
- Order management
Languages
Spanish
Native or Bilingual
Timeline
Bail Bondsman
Docs Bail Bonds
11.2020 - 12.2021
Bail Bond Agent
Best Bail Bonds
01.2019 - 10.2020
Waitress
Restaurant
2022 - 2025
Ww Samuell High School
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