Perla Ibarra

• Greeted customers and provided exceptional customer service.
• Assisted customers at Bosa Donuts counter with donut and beverage selections.
• Communicated daily specials and product details to customers.
• Encouraged customers to consider complementary items to boost sales. based on customer interests and needs.
• Processed cash and card payments using a point-of-sale register.
• Prepared change, receipts, and order tickets for customer transactions.
• Answered incoming telephone calls to provide store, products and services information.
• Provided accurate information about products, prices and services.
• Restocked donut cases, coffee stations, and front counter supplies.
• Restocked shelves to ensure sufficient inventory levels.
• Maintained clean service areas, tables, and display counters.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Supported Bosa Donuts team with opening and closing duties.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Maintained up-to-date knowledge of store merchandise and policies.
• Cultivated relationships with peers and management to foster collaboration and support team achievements.

• Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
• Ensured dishwashing machines operated correctly by checking their temperatures.
• Loaded and unloaded commercial dish machines, racks, and drying stations.
• Ensured availability of kitchen supplies and soaps to support food preparation tasks.
• Alerted supervisors promptly about any observed machine issues to ensure smooth workflow.
• Removed garbage and trash to designated disposal areas in accordance with health
• Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
• Ensured timely availability of clean dishes for various meal services.
• Swept and mopped floors in the kitchen area at regular intervals throughout shift.
• Assisted the chef with food measurements, preparation, and storage.
• Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
• Studied methods of coworkers, successfully learning kitchen, and food service skills.
• Measured ingredients for batch cooking and consistent meal prep assembly.
• Packaged finished meals for pickup, delivery, and refrigeration storage.
• Sanitized prep surfaces, equipment, and utensils following food safety standards.
• Assessed ingredient freshness and communicated shortages to kitchen leadership for timely restocking.
• Organized walk-in coolers and freezers according to established guidelines.
• Measured ingredients accurately using measuring cups and spoons.
• Communicated effectively with fellow staff members regarding meal preparations.
• Modified standard recipes to address customer requests for substitutions or allergen concerns.
• Checked completed orders for correct quantity and quality.

Supported kitchen operations as a dishwasher and prep assistant.

• Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
• Cleaned dishware, utensils, and cookware for Chase Field event service.
• Operated the dish machine and hand-washed items during NASCAR event shifts.
• Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
• Sanitized workstations, sinks, and food prep areas to support event safety.
• Maintained hygiene by providing adequate soap supply for handwashing.
• Inform supervisors immediately if any machine malfunctions were observed during operation.
• Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
• Restocked clean plates, cups, and silverware for Chase Field food service.
• Loaded and unloaded dishwashers, washing by hand large pots or items used on a continuous basis.
• Inspected all returned dishes for cleanliness before restocking.
• Ensured that workstations were kept neat and tidy throughout the shift.
• Followed standard sanitation practices.
• Maintained steady cleaning pace while supporting fast-paced NASCAR event operations.
• Removed garbage and trash to designated disposal areas.
• Operated elevator controls to transport guests safely between building floors.
• Greeted passengers and provided clear floor direction during busy periods.
• Inspected elevator cabin for cleanliness and basic operating concerns.
• Reported equipment issues to maintenance.
• Assisted passengers with mobility needs and special access requests.
• Followed building safety rules and emergency procedures during operations.
• Maintained orderly passenger flow and reduced waiting at elevator entrances.
• Followed verbal instructions from dispatch personnel for efficient service delivery.
• Monitored passengers entering and exiting the elevators, ensuring their safe travel.
• Adhered strictly to company policies concerning security procedures at all times.