Perla Nino
San Antonio,TX
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Senior Program Manager
Army
San Antonio, Texas
10.2023 - 03.2026
- Submitted budget estimates, progress reports, and cost tracking reports up to $12,000.
- Acted as a mentor to junior project managers and other staff.
- Implemented project improvement strategies based on evaluation and feedback.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
Program Assistant
Army
Killen, Texas
06.2020 - 09.2023
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Participated in credit and collections activities.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
Program Assistant
Army
Fort Benning, GA
01.2019 - 05.2020
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Produced and distributed memos, newsletters, and other forms of communication.
Program Assistant
Army
Fort Leonard Wood, MO
12.2017 - 12.2018
- Maintained positive working relationship with fellow staff and management.
- Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
- Coordinated logistics for activities and events.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Education
Some College (No Degree) -
Central Texas College
Killeen, TXSkills
- Project management
- Process improvement
- Data analysis
- Budget management
- Customer service
- Team coordination
Languages
Spanish
Full Professional
Timeline
Senior Program Manager
Army
10.2023 - 03.2026
Program Assistant
Army
06.2020 - 09.2023
Program Assistant
Army
01.2019 - 05.2020
Program Assistant
Army
12.2017 - 12.2018
Some College (No Degree) -
Central Texas College