Professional Summary
Overview
Work History
Education
Skills
Timeline

Perla Perez Ramirez

Ess Northeast LLC
Crescent City,FL
15
years of professional experience

Compassionate and ethical professional with experience in patient care and educational support. Known for strong teamwork and customer service skills, eager to leverage expertise to enhance client experiences and drive positive outcomes.

Work History

Substitute Teacher

9 Months
Ess Northeast LLC | 08.2025 - 05.2026
  • Adapted instructional methods to accommodate diverse learning styles and needs.
  • Implemented lesson plans to facilitate student learning and engagement.
  • Maintained classroom discipline to promote a positive learning environment.
  • Collaborated with teachers to ensure continuity of educational goals during absences.

Administrative Assistant

1 Year 10 Months
DOH-Putnam WIC | 08.2023 - 06.2025
  • Coordinated scheduling and logistics for client appointments and program activities.
  • Processed client applications and maintained accurate records in compliance with regulations.
  • Assisted in developing educational materials and resources for client outreach programs.
  • Managed inventory of supplies, ensuring timely reordering and availability for services.

Breastfeeding Peer Counselor

8 Months
DOH-Putnum WIC | 12.2022 - 08.2023
  • Educated mothers on breastfeeding techniques and benefits to promote healthy infant feeding practices.
  • Provided one-on-one support for new parents, addressing concerns and fostering confidence in breastfeeding.
  • Monitored client progress, offering tailored advice to optimize breastfeeding experiences and outcomes.
  • Assisted in developing educational materials for use in counseling sessions and outreach efforts targeting pregnant women and new parents.

Supervisor

2 Years 2 Months
Mirpuri Group USA (Pandora) | 07.2017 - 09.2019
  • Trained and mentored team members to enhance skills and promote a collaborative work environment.
  • Implemented process improvements that streamlined workflow and reduced operational bottlenecks.
  • Monitored inventory levels and coordinated with supply chain for timely replenishment of materials.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Sales Associate

1 Year 10 Months
Muripuri Group USA (Pandora) | 09.2015 - 07.2017
  • Executed sales strategies to achieve monthly targets and optimize revenue generation.
  • Enhanced customer engagement through personalized service and product recommendations.
  • Mentored new team members, fostering a collaborative learning environment.
  • Analyzed inventory trends to ensure optimal stock levels and minimize discrepancies.

Cashier

4 Years 1 Month
La Mexicana Restaurant | 08.2011 - 09.2015
  • Maintained cleanliness and organization of cash register area.
  • Resolved customer complaints with professionalism to enhance satisfaction.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree

Valencia College | Orlando, FL

Clinical Medical Assistant

Kelly Cares Medical Training | Ormond Beach, FL | 07.2026

Phlebotomy Technician

Kelly Care Medical Training | Ormond Beach, FL | 07.2026

CPR/BLS

Kelly Care Medical Training | Palatka, FL | 07.2026

High School Diploma

Oak Ridge High | Orlando, FL | 2012

Skills

Appointment scheduling
Patient intake
HIPAA Compliance
Time Management
Team collaboration
Customer service
Professionalism and ethics
Bilingual: English & Spanish
Patient care
Vital signs monitoring
CPR certification

Timeline

Substitute Teacher

Ess Northeast LLC
08.2025 - 05.2026Read More

Administrative Assistant

DOH-Putnam WIC
08.2023 - 06.2025Read More

Breastfeeding Peer Counselor

DOH-Putnum WIC
12.2022 - 08.2023Read More

Supervisor

Mirpuri Group USA (Pandora)
07.2017 - 09.2019Read More

Sales Associate

Muripuri Group USA (Pandora)
09.2015 - 07.2017Read More

Cashier

La Mexicana Restaurant
08.2011 - 09.2015Read More

Valencia College

No Degree
Read More

Kelly Cares Medical Training

Clinical Medical Assistant
Read More

Kelly Care Medical Training

Phlebotomy Technician
Read More

Kelly Care Medical Training

CPR/BLS
Read More

Oak Ridge High

High School Diploma
Read More
Perla Perez Ramirez