Perla Pina
New London
Summary
Dynamic retail associate with a proven track record at Walmart, skilled in analyzing customer data and enhancing satisfaction. Adept at multitasking and effective communication, I successfully implemented strategies that improved customer engagement. Committed to teamwork and maintaining store organization, I consistently volunteered for extra shifts to support operations during peak periods.
Overview
1
1
year of professional experience
Work History
Walmart, Associate
Stalker & Associates
04.2024 - 04.2025
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Northeast Metropolitan Vocational Technical High School
Wakefield, MA06-2006
Skills
- Preparing reports
- Effective verbal and written communication
- Repairing wall surfaces
- Cash handling
- Multitasking and organization
- Shipment processing
- Team collaboration
- Time management
- Relationship building
Languages
Spanish
Full Professional
Timeline
Walmart, Associate
Stalker & Associates
04.2024 - 04.2025
High School Diploma -
Northeast Metropolitan Vocational Technical High School
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