Perla Salazar
Waddell,AZ
Summary
Dedicated High Needs Care Manager skilled in client assessment and crisis intervention. Committed to enhancing client support through effective communication and tailored service plans.
Overview
4
4
years of professional experience
Work History
High Needs Care Manager
Touchstone Behavioral Health
Phoenix, Arizona
09.2024 - 07.2025
- Assessed client needs to create tailored service plans that address specific challenges.
- Coordinated care with multidisciplinary teams to deliver comprehensive support for clients.
- Monitored client progress and adjusted interventions.
- Documented case notes accurately in compliance with regulations.
- Educated families on mental health issues and available services to empower informed decision-making.
Residential Care Worker Supervisor
County of San Diego Health & Human Services Agency
San Diego, California
10.2023 - 08.2024
- Supervised employees through monthly performance discussions to enhance team effectiveness.
- Tracking and updating employees' timecards.
- Provided comprehensive care to address children's basic needs, ensuring their well-being and safety.
- De-escalated children during crises to restore calm.
- Wrote and reviewed Special Incident Reports (SIR) promptly to maintain accurate documentation and support staff accountability.
Residential Care Worker
County of San Diego Health & Human Services Agency
06.2021 - 10.2023
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Supported clients in daily living activities and personal hygiene routines to enhance overall well-being.
- Monitored client behavior and reported concerns to appropriate staff members.
- Organized recreational activities to foster social interaction and improve resident engagement.
- Ensured a safe and clean environment for all residents at the facility.
- Maintained accurate documentation of client progress and incidents.
- Maintained records of client progress and services provided.
- Offered companionship through meaningful conversations and attentive listening to strengthen resident relationships.
- Responded promptly to emergency situations involving residents or visitors.
Education
Associate of Arts - General Studies
Palomar College
San Marcos, CA08-2024
Vista High School
Vista, CA06-2015
Skills
- Client assessment
- Care coordination
- Crisis intervention
- Case management
- Service planning
- Documentation compliance
- Task prioritization
- Problem-solving abilities
- Leadership skills
- Effective communication
Languages
Spanish
Limited
Timeline
High Needs Care Manager
Touchstone Behavioral Health
09.2024 - 07.2025
Residential Care Worker Supervisor
County of San Diego Health & Human Services Agency
10.2023 - 08.2024
Residential Care Worker
County of San Diego Health & Human Services Agency
06.2021 - 10.2023
Associate of Arts - General Studies
Palomar College
Vista High School