Jazmin Holguin
Santa Fe,NM
Summary
Hospitality professional with extensive experience at Del Charro, specializing in customer service and conflict resolution. Demonstrates strong multi-tasking and organizational skills, consistently improving guest experiences and promoting team collaboration. Committed to high-quality service delivery in fast-paced environments, with a proven ability to adapt to diverse client needs.
Overview
8
8
years of professional experience
Work History
Server
Del Charro
01.2022 - 10.2025
- Cultivate positive relationships with diverse individuals by actively listening and addressing their needs, fostering a supportive and welcoming environment.
- Manage conflicts and complaints with empathy and professionalism, ensuring client satisfaction and trust.
- Accurately record orders and work with the kitchen staff to provide timely, high-quality service.
Barista
Starbucks
02.2021 - 11.2021
- Built rapport with customers, enhancing their experience through personalized interactions.
- Delivered high-quality service to 100+ customers daily in a fast-paced environment, demonstrating strong organizational and multitasking skills.
- Maintained an organized café environment by cleaning equipment and ensuring operational efficiency.
Hostess
La Posada de Santa Fe
05.2017 - 03.2020
- Managed guest inquiries and reservations using OpenTable, ensuring smooth operations and exceptional guest experiences.
- Supported the dining team with seating coordination and preparation, ensuring timely service for all guests.
- Fostered positive guest relations by providing friendly and professional assistance.
Education
Bachelors - Psychology, Spanish
University of New Mexico
05.2026
High School Diploma -
Pojoaque Valley High School
Skills
- Multi-tasking
- Cash handling
- Organization
- Adaptability
- Customer service
- Team collaboration
References
- Kyle Coleman, Manager, 5059207468
- Cristina Ponce, Supervisor, 5055770578
Languages
English
Professional
Spanish
Professional
Timeline
Server
Del Charro
01.2022 - 10.2025
Barista
Starbucks
02.2021 - 11.2021
Hostess
La Posada de Santa Fe
05.2017 - 03.2020
Bachelors - Psychology, Spanish
University of New Mexico
High School Diploma -
Pojoaque Valley High School