Perla Valladares
Carrollton,TX
Summary
Conscientious professional with extensive experience in customer relations. Skilled at providing guidance, support, assistance and building positive relationships with clients. Strong communication and management skills and committed to achieving company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
OUTREACH COORDINATOR
Empower The Voice
01.2023 - Current
- As a Customer Relations/Project Coordinator my role revolves around fostering positive relationships with both new and existing clients
- Engaging with clients on a daily basis and being the primary point of contact to ensure satisfaction
- I am enthusiastic about working with people providing exemplary customer service, leveraging my robust organizational and communication proficiencies to enhance teamwork
- Strong communicator, adaptable, and dedicated to exceed expectations.
Business Support Analyst
Network Specialist Pros
06.2018 - 12.2022
- Building Relationships and engaging community members and potential partners
- Collaborates with teams to comprehensively address concerns, serve as the point of contact for the organization
- Organizing events, recruiting volunteers, community engagement, acquiring resources, meeting organization goals highly organized and detail-oriented with the ability to prioritize tasks.
Manager of Builder Services
Texas Fine Homes
02.2015 - 05.2018
- For a luxury home builder served as liaison between the clients, Designers, and Project Managers to coordinate new construction
- Communicated with vendors/subcontractors to manage construction schedules
- Acquired new construction permits, purchase orders for subcontractors
- Interfaced with city officials for construction inspection on job site
- Tracked and reported project status to clients.
Project Coordinator
Frankel Building Group
02.2012 - 01.2015
- Establish and maintain strong client relationships with vendors and suppliers and manage construction process
- Served as main point of contact in preparing and submitting construction plans to all subcontractors for bidding
- Liaised between subcontractors and architects/owners to address and resolve any/all conflicts and design issues
- Created purchased orders, change orders, and scheduled demolitions.
Education
Associates in Biology -
Houston Community College
Skills
- Community Engagement
- Volunteer Management
- Partnership Building
- Data Analysis
- Community Outreach
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Excellent Communication
- Organization and Time Management
- Problem Resolution
Certification
Real Pilates Teacher Certificate, 01/01/23
Medica Sales Device Certificate, 05/19/2023
Timeline
OUTREACH COORDINATOR
Empower The Voice
01.2023 - Current
Business Support Analyst
Network Specialist Pros
06.2018 - 12.2022
Manager of Builder Services
Texas Fine Homes
02.2015 - 05.2018
Project Coordinator
Frankel Building Group
02.2012 - 01.2015
Associates in Biology -
Houston Community College