Perrionne Flounory
Summary
Driven Supervisor and Lead Technician at ViJon Inc., excelled in staff management and operational efficiency, boosting team productivity significantly. Excellent communication and listening skills. Skilled in training and mentoring, adept at policy enforcement and expectation setting, I spearheaded initiatives that enhanced productivity and safety, embodying a goal-oriented approach with a keen focus on waste reduction and employee motivation.
Overview
33
33
years of professional experience
Work History
Supervisor
ViJon Inc.
1 Swan Drive, Smyrna, TN. 37167
01.2020 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Lead Technician
ViJon Inc.
1 Swan Drive, Smyrna, TN., 37167
06.2011 - 01.2020
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Monitored and enforced safety measures to mitigate hazards.
- Adhered to established policies and standards to safely complete projects.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
Independent Beauty Consultant
BeautiControl, Inc.
210 Sam Davis Drive, Smyrna, TN 37167
03.2010 - 05.2012
- Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Collaborated with team members to achieve sales goals and provide exceptional customer service.
- Provided excellent after-sales support, addressing any concerns or questions from clients promptly and professionally.
- Successfully upsold additional products by identifying client needs and suggesting complementary items.
- Organized successful beauty events to showcase new products and generate interest among potential customers.
- Conducted inventory management, ensuring adequate stock levels for all products offered.
- Handled payment transactions, gift-wrapped purchases and enclosed trial products.
Developmental Technician Supervisor
State Of Tennessee
275 Stewarts Ferry Pike, Nashville, TN 37214
08.2003 - 08.2009
- Maintained detailed documentation on client progress, ensuring all relevant parties were informed of changes or updates in care plans.
- Facilitated community integration for clients by organizing outings and activities that encouraged socialization and participation.
- Coordinated transportation services for clients, enabling them to attend appointments, events, or other obligations in a timely manner.
- Fostered an inclusive environment amongst peers through group activities designed to build camaraderie.
- Trained new Developmental Technicians on best practices and procedures within the field, leading to increased efficiency in service delivery.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Developmental Technician
State Of Tennessee
275 Stewarts Ferry Pike, Nashville, TN 37214
11.1990 - 02.2003
- Facilitated community integration for clients by organizing outings and activities that encouraged socialization and participation.
- Developed strong rapport with families of clients by maintaining open lines of communication regarding progress updates or concerns that arose during service provision.
- Offered emotional support for clients during challenging situations or transitions, helping them navigate change effectively.
- Conducted regular assessments of client progress, adjusting care plans as needed to ensure optimal outcomes were achieved.
- Implemented sensory-based interventions when necessary which helped clients manage self-regulation challenges.
- Assisted clients in developing daily living skills, promoting self-reliance and confidence within their environments.
- Maintained detailed documentation on client progress, ensuring all relevant parties were informed of changes or updates in care plans.
- Implemented behavior management techniques, promoting a safe environment for both staff and clients alike.
- Assisted clients with physical mobility needs, ensuring safety and accessibility during daily activities and outings.
- Improved patient independence through the implementation of personalized care plans and goal-setting strategies.
- Fostered an inclusive environment amongst peers through group activities designed to build camaraderie.
- Actively participated in ongoing professional development opportunities to stay informed on best practices within the field of developmental services.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to each individual''s needs and abilities.
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Schedule development
Waste Reduction
Policy Enforcement
Expectation setting
Timeline
Supervisor
ViJon Inc.
01.2020 - 07.2023
Lead Technician
ViJon Inc.
06.2011 - 01.2020
Independent Beauty Consultant
BeautiControl, Inc.
03.2010 - 05.2012
Developmental Technician Supervisor
State Of Tennessee
08.2003 - 08.2009
Developmental Technician
State Of Tennessee
11.1990 - 02.2003