Perry Nelson
Bristol,IN
Summary
Dynamic sales associate recognized for driving sales through effective customer service and visual merchandising. Proven expertise in point-of-sale operations and inventory management to enhance customer experiences and optimize store performance.
Overview
32
32
years of professional experience
Work History
Sales Associate
Anabi Oil
Bristol, IN
10.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays on the sales floor.
- Processed transactions efficiently at the cash register.
- Restocked shelves and ensured product availability for customers.
- Provided excellent customer service to enhance shopping experience.
- Collaborated with team members to maintain store cleanliness.
- Participated in inventory management and stock checks regularly.
- Engaged in training sessions to learn product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers warmly at the store entrance. and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
Machine Operator
stout's
Bristol, Indiana
09.2007 - 02.2020
- Operated machinery to ensure efficient production flow.
- Monitored equipment performance and reported issues timely.
- Conducted routine maintenance on machines to ensure reliability.
- Followed safety protocols to maintain a safe work environment.
- Collaborated with team members to optimize workflow processes.
- Loaded and unloaded materials for production runs effectively.
- Maintained cleanliness of work area and equipment regularly.
- Assisted in training new operators on machine handling procedures.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspect finished workpieces to ensure conformance with specifications.
- Record production information such as quantities produced and materials used on daily logs.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Monitored and observed production line to watch for pile-ups and jams.
- Troubleshoot malfunctions in equipment or processes.
- Verified production orders prior to starting set-up.
- Collaborate with other departments when necessary for successful completion of projects.
- Keep detailed reports of maintenance activities performed on machinery.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Promoted efficient operation of production processes through careful control system monitoring
- Responded to and initiated proper corrections to process alarms.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Started up, shut down and checked water and wastewater treatment processes.
- Interpreted results of process control analysis and made adjustments to optimize plant performance.
- Maintained proper chemical inventories.
Quality Control Inspector
Days Molding
Constantine, Michigan
07.1996 - 12.1998
- Inspected products for quality and compliance with industry standards.
- Documented inspection results and reported discrepancies to management.
- Calibrated measurement tools to ensure accuracy in inspections.
- Collaborated with production teams to address quality issues promptly.
- Monitored production processes for adherence to quality control protocols.
- Trained new inspectors on quality assurance procedures and practices.
- Conducted audits of materials and finished products for compliance checks.
- Maintained a clean and organized inspection area to promote safety standards.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Recommended improvement measures to production process to meet quality control standards.
- Used specialized tools to take precise measurements of various aspects of samples.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Completed non-destructive tests and conducted continuous inspections.
- Developed corrective action plans based on findings from investigations and audits.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Analyzed plans, specifications and blueprints to understand product requirements.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Evaluated suppliers' performance against established criteria for quality assurance purposes.
- Ensured that all products met customer requirements prior to shipment.
- Assisted engineering department with design verification tests as needed.
- Notified supervisors or other relevant personnel of test or production issues.
Receiving Associate
Osco Drug
South Bend, Indiana
08.1994 - 09.1998
- Received and inspected incoming shipments for quality and accuracy.
- Organized merchandise in the warehouse for efficient access and storage.
- Operated forklifts and hand trucks to move heavy items safely.
- Collaborated with team members to maintain a clean work environment.
- Managed inventory records using warehouse management systems efficiently.
- Handled returns by verifying and restocking products promptly.
- Assisted in training new associates on proper receiving procedures.
- Communicated effectively with suppliers about delivery issues or discrepancies.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Sorted and labeled items according to size, type, style, color or product code.
- Organized backroom storage areas by item type in order to maximize space utilization.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Assisted in cycle counts as required for maintaining accurate inventory levels.
- Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
- Maintained records of all incoming products, including quantity received and location in warehouse.
- Provided assistance in loading customer orders onto delivery trucks for shipment.
- Utilized RF scanners to accurately track movement of merchandise within facility.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
- Performed quality assurance checks on incoming products prior to stocking the shelves.
- Ensured compliance with safety regulations while working in the receiving area.
- Reviewed work orders to check correctness of deliveries.
- Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
- Processed returns from customers ensuring that any refunds were properly credited back to their accounts.
- Updated computerized tracking systems with new stock information such as quantity received, unit cost and total value of shipment.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Evaluated receiving processes regularly and recommended improvements where needed.
- Conducted regular inventory audits to prevent stock discrepancies.
- Maintained inventory of shipping materials and supplies.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Monitored merchandise received and shipped from facility in computer system.
- Obtained required documentation to process shipments and support movement.
- Prepared packages for shipping and determined most economical shipping methods.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Used vendor knowledge to determine shipping procedures, routes and rates.
- Determined shipping methods, routes or rates for materials to be shipped.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Substitute Teacher
Mishawaka school city
Mishawaka, Indiana
03.1995 - 08.1997
- Maintained a positive learning environment during transitions and disruptions.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Promoted a safe and secure atmosphere within the classroom setting.
- Implemented school policies and procedures in the classroom.
- Monitored student progress throughout the day.
- Supported special needs students by providing individual instruction as needed.
- Engaged students in discussions to promote interest and drive learning.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Ensured that each student had access to appropriate materials and resources.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Organized lesson plans and activities for students.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Provided feedback on assignments or projects given by the regular teacher.
- Served as a mentor for new substitute teachers when necessary.
- Implemented conflict resolution strategies to manage student disputes.
- Managed classroom environments to ensure a safe and productive learning experience.
- Implemented classroom rules to maintain order and discipline.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Left notes for head teacher about notable students, events and problems.
- Answered student questions about course concepts.
Education
Associate of Science - Business Administration
Ivy Tech Community College of Indiana
South Bend, IN05-1988
Skills
- Sales techniques
- Customer service
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Merchandising strategy
- Retail management
Military
- United States Army 1974-1982
- Indiana National Guard 1986-1992
Timeline
Sales Associate
Anabi Oil
10.2024 - Current
Machine Operator
stout's
09.2007 - 02.2020
Quality Control Inspector
Days Molding
07.1996 - 12.1998
Substitute Teacher
Mishawaka school city
03.1995 - 08.1997
Receiving Associate
Osco Drug
08.1994 - 09.1998
Associate of Science - Business Administration
Ivy Tech Community College of Indiana