Dedicated Field Service Technician with extensive experience in troubleshooting and technical support. Proven ability to ensure safety compliance while delivering exceptional customer service in telecommunications.
Work History
Field Service Technician
23 Years 2 Months
Verizon | 04.1998 - 06.2021
Installed and maintained telecommunications equipment in residential and commercial settings.
Diagnosed technical issues and provided effective troubleshooting solutions for customers.
Ensured compliance with safety standards during field operations and installations.
Collaborated with cross-functional teams to streamline service delivery processes.
Cargo Handler
6 Years 2 Months
Hudson General | 01.1990 - 03.1996
Loaded and unloaded cargo from aircraft, ensuring safety protocols were followed.
Operated forklifts and pallet jacks for efficient cargo handling.
Coordinated with team members to optimize warehouse organization and space utilization.
Conducted inspections on cargo equipment to maintain operational readiness and compliance.