Hi, I’m
Perzia Simon
Katy,TX
Summary
Hardworking professional offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem-solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in management and customer service. Reliable individual experienced in restaurant management and customer service. Proven track record of success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Highly organized with excellent communication skills and a passion for creating an enjoyable customer experience.
Overview
4
years of professional experience
Work History
Sephora At Kohl’s
Beauty Advisor
09.2023 - Current
Job overview
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Explore and create emotional connections with customers.
- Inspire Customers
- Learn and sale products
- Money Handling
- Sales
Exxon
Sales Associate
09.2023 - 01.2024
Job overview
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Restock Merchandise
- Money Handling
7-Eleven
Sales Associate
05.2023 - 07.2023
Job overview
- Drive sales through effective communication with customers.
- Maintain a clean, customer friendly environment in store.
- Perform cashier duties.
- Forecast, order, and stock merchandise.
McDonald's
Shift Manager
01.2021 - 05.2023
Job overview
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Established and maintained positive and professional employee relationships.
- Addressed customer complaints and resolved conflicts.
- Plan and monitor performance for each shift.
- Take action to ensure the team is meeting McDonald's standards, monitor safety, security, and profitability.
- Communicate with customers, employees, and the next shift manager to help prepare them to run a great shift as well.
French Quarter Salons & Spas
Receptionist
08.2020 - 01.2021
Job overview
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Provided typing, word processing, and clerical support and assisted with special projects.
- Followed scheduling guidelines to maximize efficiency when booking meetings or external events.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Answered questions about organization and provided callers with address, directions, and other information.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
Education
Klein Cain High School , Klein, TX
High School Diploma
05.2022
Skills
Customer Service
Communication Skills
Phone Etiquette
Pet Care
Sales
Time Management
Hospitality
Animal Handling
License
Cosmetology License
Timeline
Beauty Advisor
Sephora At Kohl’s
09.2023 - Current
Sales Associate
Exxon
09.2023 - 01.2024
Sales Associate
7-Eleven
05.2023 - 07.2023
Shift Manager
McDonald's
01.2021 - 05.2023
Receptionist
French Quarter Salons & Spas
08.2020 - 01.2021
Klein Cain High School
High School Diploma
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