Petagay Seaton-Earle
Newark,NJ
Summary
Detail-oriented Accounting Assistant with a solid foundation in Business Administration and Accounting. Proven reliability and quick learning ability, consistently exceeding expectations in team support and client service. Extensive training and experience in accounting, banking, marketing, and retail, complemented by strong analytical and problem-solving skills. Committed to continuous learning and professional development in the accounting sector.
Overview
11
11
years of professional experience
Work History
Client Consultant/Banker
Flagstar Bank
West Orange, USA
01.2021 - 11.2024
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Opened checking, savings, money market and certificates of deposit accounts, ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
- Managed approximately 80 outbound calls weekly, including follow up and email requests.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Facilitated smooth transactions by handling cash deposits, withdrawals, check processing, and loan payments while maintaining strict confidentiality standards.
- Managed cash drawers and cash vault when assigned without incurring an overage or shortage.
- Reconciled teller cash drawer and cash vault at beginning of day and end of day when assigned.
- Provided audit support for teller cash drawer and cash vault audits.
Childcare Provider
Mirian Family
Brooklyn, USA
10.2013 - 07.2020
- Assisted in the planning and execution of special events such as birthday celebrations, playdates, field trips for a group of 6 children.
- Developed strong relationships with families, providing regular daily updates on child progress and establishing trust.
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
- Promote healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- Worked one-on-one with parents to address individual needs of children in care.
Education
Master of Science - Accounting
Southern New Hampshire University
Manchester, NH07.2025
BBA - Marketing/Management
University of Technology, Jamaica
Kingston, Jamaica06.2003
Skills
- Accounts receivable and payable
- Client relationship management
- Bank reconciliation
- Financial data analysis
- Financial reporting
- Audit support
- Cash management
- Accounting data entry
- Research skills
- Banking operations
- Problem resolution
- Communication skills
- Organizational skills
- Technical proficiency in Microsoft Office
- Technical proficiency in QuickBooks
- Technical proficiency in Salesforce
- Time management strategies
- Attention to detail
Timeline
Client Consultant/Banker
Flagstar Bank
01.2021 - 11.2024
Childcare Provider
Mirian Family
10.2013 - 07.2020
Master of Science - Accounting
Southern New Hampshire University
BBA - Marketing/Management
University of Technology, Jamaica