Overview
Work History
Education
Skills
Timeline
Generic

Udoamaka Okoye

Euless,TX

Overview

12
12
years of professional experience

Work History

Private Client Banker

Chase Bank
Euless, TX
11.2017 - Current
  • Worked with clients to address and respond to client and partnership management issues.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Continually boosted branch production and revenue by 30% by consistently meeting all monthly and quarterly sales goals.
  • Increased daily sales by 15% by upselling mortgages and business solutions banking products and financial services to customers.
  • Worked with clients to address and respond to client and partnership management issues.

Personal Banker Officer

Chase Bank
Euless, TX
11.2015 - 11.2017
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Answered customer questions and explained available services such as deposit accounts, bonds and securities.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Backed up teller team by handling needs of new and existing customers at main counter.

Lead Teller

Chase Bank
Euless, TX
03.2010 - 11.2015
  • Carry out routine audits
  • Handled various accounting transactions including loan and utility transactions,wire transfers and bank deposits
  • Mentored and trained newly hired team members on appropriate responses to patron questions.
  • Investigated and promptly resolved issues with patron accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

J.D. - Law

University of Abuja
Nigeria
05.2008

Skills

  • Credit Application Review
  • Portfolio Management
  • Financial Advising
  • Accounts Payable and Accounts Receivable
  • Customer Transactions
  • Wire Transfer
  • Customer Support
  • Credit and Debt Card Processing
  • Customer Relationship Management

Timeline

Private Client Banker

Chase Bank
11.2017 - Current

Personal Banker Officer

Chase Bank
11.2015 - 11.2017

Lead Teller

Chase Bank
03.2010 - 11.2015

J.D. - Law

University of Abuja

Similar Profiles

CREATE PROFILE
Udoamaka Okoye