Petar Drakul
Belgrade
Summary
Dynamic and detail-oriented professional with proven customer service expertise at Delhaize Serbia. Skilled in operating point of sale systems and adept at multitasking in fast-paced environments. Recognized for enhancing customer satisfaction and fostering teamwork, while maintaining high standards of hygiene and efficiency. Fluent in Serbian and proficient in English.
Overview
2
2
years of professional experience
Work History
Cashier (Self-checkout and Standard Cash Register)
Delhaize Serbia (via Student Cooperative)
Belgrade, City Of Belgrade
02.2023 - 08.2024
- Operated both self-checkout and standard cashier registers with efficiency and accuracy.
- Assisted customers with scanning issues and payment processes at self-checkout stations.
- Maintained a clean and organized checkout area in line with company hygiene standards.
- Developed strong customer service skills, patience, and attention to detail in a fast-paced retail environment.
Crew Member
McDonald’s (via Youth Cooperative)
Belgrade, City Of Belgrade
09.2022 - 11.2022
- Worked in the dining area maintaining cleanliness, assisting guests, and ensuring a pleasant environment.
- Supported kitchen operations by preparing food and fulfilling orders during peak hours.
- Followed strict food safety and hygiene protocols.
- Built experience in teamwork, multitasking, and working under pressure.
Education
High School Diploma -
School of Textile Design
Belgrade05-2023
Spanish Language, Literature And Culture
Faculty of Philology, University of Belgrade
BelgradeSkills
- Customer Service – Experience in handling customer interactions in both retail and hospitality settings
- Sales Communication – Ability to understand customer needs and recommend suitable solutions
- Point of Sale Systems – Familiar with operating self-checkout and standard cash registers
- Teamwork & Adaptability – Comfortable working in dynamic, fast-paced environments
- Multitasking & Time Management – Able to manage multiple responsibilities efficiently
Languages
Serbian
First Language
English
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Slovenian
Intermediate (B1)
B1
Affiliations
- Language Learning – Passionate about learning new languages and exploring different cultures
- Digital Design & Creative Projects – Background in textile design and interest in visual creativity
- Technology and Mapping – Follower of geographic and tech innovations like Google Street View updates
- Gaming and World-Building – Enjoy building detailed virtual cities in Minecraft over long-term projects
- Travel & Urban Exploration – Fascinated by cities, their transformation, and architecture
- Socializing & Communication – Enjoy connecting with people from different backgrounds
Timeline
Cashier (Self-checkout and Standard Cash Register)
Delhaize Serbia (via Student Cooperative)
02.2023 - 08.2024
Crew Member
McDonald’s (via Youth Cooperative)
09.2022 - 11.2022
High School Diploma -
School of Textile Design
Spanish Language, Literature And Culture
Faculty of Philology, University of Belgrade