Pete McMillin

• Maintaining high-value player relations while assisting other team members with any issues they encounter.
• Responsible for training two new hires on my game, as well as assisting with the training of two others on different games.
• Knowing the ins and outs of the three main systems we use: Salesforce, Snowflake, and Tableau. I am also tasked with assisting with troubleshooting for other team members.
• Being proactive in addressing issues and finding solutions to them.

Worker (Years 1–3)

• In a group of 2 to 4, walking the fields and pulling tassels.
• Maintained focus and high-quality work for 2 to 10-hour days.

Supervisor (Years 4-5)

• Managed a 2–4 person crew of 14–16 year olds, overseeing daily operations, and ensuring high quality production.
• Fostered a positive and efficient work environment, addressing challenges, and maintaining team morale.

Crew Leader (Years 6-10)

• Led a crew of 30–100 workers, coordinating all aspects of the crew's daily operations, including planning, execution, and quality control.
• Collaborated with contractors to optimize field efficiency, setting and maintaining high performance expectations.
• Provided mentorship and support to team members, assisting those facing challenges to ensure consistent productivity.
• Monitored and evaluated field conditions, adjusting strategies to maintain optimal working standards.

• Maintain course to the highest standard set by the superintendant.
• Answered customer questions regarding care and general knowledge of landscape.
• Small talk with members.
• Follow directions given by superior.
• Worked with team on large projects.

• Maintained close connection with project personnel to quickly identify and resolve problems.
• Trained and coached key team members on production techniques to establish expectations and comply with quality guidelines.
• Increased process improvement initiatives and performed troubleshooting to boost functionality and workflow.
• Communicated effectively with team members regarding project expectations and deadlines.