Peter A Conn

• Performed all duties of position with finesse, elegance, and class
• Worked in a quick manner and was efficient with my time which allowed me to complete my prioritized tasks within my team, which also allowed me flexibility to help the staff and restaurant elsewhere
• Am able to provide a unique level of hospitality with my own personal flare that goes above and beyond the call of duty for a Server Assistant

• Consistently displayed enthusiasm and provided excellent service with a warm, personal touch to regulars and new customers alike
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest and potential allergies
• Adept at upselling while still prioritizing customer satisfaction, which routinely lead to a larger check/tip

• * In midst of Covid pandemic, was laid-off due to being newer hire at my restaurant & pivoted to industry where I could continue to hone sales/customers service skills
• Provided quick & efficient customer service, resulting in repeat business from satisfied clients who were in market for Patio furniture (top-earning dept at largest store in Chicago)

• Became more fluent in and found love for Italian cuisine while at one of the more lively and well-known family-owned restaurants in Chicago's western suburbs

• Was introduced to modern Indian food and gained knowledge of new flavor profiles while becoming more familiar with unique bartending techniques as a Bartending Assistant
• Essential member of Private Event staff and frequently requested by management to work said events

• Assisted in planning & execution of high-level tenant appreciation events for commercial and residential real estate properties in downtown Chicago and surrounding suburbs
• Events meant to maximize corporate tenant engagement and maintained serious depth of variety and creativity with ever-changing factors such as theme, vendors, points of contact, budgets, overall temperament of building and its unique tenant roster
• Immersed myself in several high-volume event calendars and specific event-marketing campaigns for numerous buildings/clients

• Performed variety of duties as required by event type, including but not limited to pre-function logistical support, service staff, and event host
• Specialization and focus on events in corporate sector, high-end weddings, banquets, and large-scale galas

• Constructed high-level corporate events from ground up, mainly in sports & entertainment industry; usually including luxury suite access, upscale cocktail receptions, and VIP hospitality
• Point-person, inside/outside event sales lead for numerous C-level functions ranging from 5 – 200 people
• Oversaw dozens of events from inception to conclusion with focus on budgeting, food & beverage, customer service, providing unique atmosphere for corporate clients in financial, tech, and other varying industries