Peter Alexan
Roseville,USA
Summary
15 Years of Experienced automotive professional specializing in sales , Management and customer engagement, committed to providing exceptional service. Proven track record of successfully guiding customers through the purchasing process, resulting in high satisfaction and loyalty. Strong negotiation skills and in-depth product knowledge empower effective communication and problem resolution. Eager to contribute to a prestigious brand by fostering an unrivaled customer experience.
Overview
15
15
years of professional experience
Work History
Sales Manager
Von Housen Motorcars
Sacramento, California
11.2025 - Current
- Managed sales team to achieve monthly targets and enhance performance.
- Oversaw inventory management to align with sales forecasts and demands.
- Implemented CRM systems for streamlined customer interactions and data tracking.
- Established relationships with key clients, while maintaining existing customer base.
- Submitted all customer applications for bank approval and selling back end products
Porsche Certified Internet Sales
Porsche of Rocklin
Rocklin, CA
04.2025 - Current
- Engaged customers by providing expert knowledge on Porsche vehicles and fostering brand loyalty through exceptional service.
- Developed and executed personalized sales strategies to meet individual customer needs and enhance their purchasing experience.
- Conducted in-depth product demonstrations and test drives, highlighting key features and performance capabilities of Porsche models.
- Managed customer relationships through effective follow-up communication, achieving a high customer satisfaction rate.
Internet Sales
BMW /Mini of Sacramento
Sacramento
04.2024 - 04.2025
- Provided exceptional customer service through online channels, achieving a 95% customer satisfaction rate.
- Engaged with customers through live chat and social media platforms to answer inquiries and resolve issues promptly.
- Achieve Monthly store Goals and Personal Goals
Internet Manager/Director of Sales
Mercedes Benz Of Sacramento
Sacramento, CA
05.2023 - 04.2024
- Led a team of sales professionals to achieve quarterly targets, fostering a collaborative environment that boosted team performance by 15%.
- - Responded to internet inquiries and phone calls in timely matter.
- - Helping all staff closing deals.
- - Fill New car Pipeline and save customers Orders.
- - Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- - Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- - Held one-on-one meetings with sales team members to identify
Internet Sales Manager/Director
Mercedes Benz Of Rocklin
Rocklin, CA
04.2016 - 04.2023
- - Responded to internet inquiries and phone calls in timely matter.
- - Increased sales and customer satisfaction through personalized servicing.
- - Located Vehicles across various stores to address customer needs.
- - Updated company website with deals and product packages.
- - Engaged in product training, demonstrations.
- - Helping Sales staff closing deals.
Automotive Finance Manager
BMW Of Roseville
Roseville, CA
01.2014 - 04.2016
- - Processed loan applications and monitored progress from start to finish.
- - Negotiated loan terms and conditions with customers to secure best deal.
- - Identified opportunities to cross-sell and upsell loan products to customers.
- Assisted customers with completing loan applications and other paperwork.
- - prepare package all deals and send to business office.
Internet Sales Manager
BMW Of Roseville
Roseville, CA
01.2011 - 04.2014
- - Responded to internet inquiries and phone calls in timely matter.
- - help floor customer with their car needs.
- - Located Vehicle across various stores to address customer needs.
- - Updated company website with deals and product packages.
Education
Computer And Information Sciences -
Raritan Valley Community College
Somerville, NJSkills
- Customer satisfaction expertise
- Communication skills
- Time management
- Negotiation skills
- Product knowledge
- Vehicle expertise
- Employee performance evaluation
- Customer relationship management
- Decision making
Timeline
Sales Manager
Von Housen Motorcars
11.2025 - Current
Porsche Certified Internet Sales
Porsche of Rocklin
04.2025 - Current
Internet Sales
BMW /Mini of Sacramento
04.2024 - 04.2025
Internet Manager/Director of Sales
Mercedes Benz Of Sacramento
05.2023 - 04.2024
Internet Sales Manager/Director
Mercedes Benz Of Rocklin
04.2016 - 04.2023
Automotive Finance Manager
BMW Of Roseville
01.2014 - 04.2016
Internet Sales Manager
BMW Of Roseville
01.2011 - 04.2014
Computer And Information Sciences -
Raritan Valley Community College