Peter Boncser
Sarasota,FL
Summary
Offers positive and professional communication skills. Understands importance of delivering food quickly, getting orders correct and quickly handling problems. Energetic and upbeat with flexible schedule. Industrious Banquet Captain offering advanced knowledge of venue procurement and large-scale event coordination illustrated across many years of industry performance. Offering exceptional work ethic and a passion for driving sales. Motivated professional experienced in foodservice and skilled in memorizing menus, completing side work and meeting performance goals. Diligent about following food safety standards and successful at managing high workload. Skilled Banquet Captain with solid background in overseeing banquet operations and leading service teams. Demonstrated ability to coordinate large-scale events, ensuring smooth service and high customer satisfaction. Known for strong leadership skills, problem-solving capabilities, and exceptional communication abilities. Noteworthy contributions include improving operational efficiency and enhancing team performance in previous roles.
Overview
25
25
years of professional experience
Work History
Banquet Captain
Marina Jack
Sarasota, FL
02.2006 - Current
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Organized banquet staff to ensure efficient service of guests.
- Served food and beverages to customers.
- Processed cash and credit card payments accurately and efficiently.
- Liaised with kitchen staff to ensure timely and accurate food service during events.
- Monitored event timelines, adjusting service as needed to align with schedule changes.
- Totaled checks and used cash register to accept payment for services.
- Addressed food complaints with kitchen staff and promptly served replacement menu items.
- Ensured all banquet staff adhered to uniform and grooming standards.
- Assisted in setting up banquet tables, chairs, and linens for events.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Maintained cleanliness and organization of banquet spaces before, during, and after events.
- Trained new banquet staff on service standards, procedures, and company policies.
- Coordinated setup, execution, and breakdown of banquet events, ensuring seamless operations.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Supervised food preparation, delivery, and quality to ensure satisfaction.
Banquet Server
Hilton
Longboat Key, FL
05.2000 - 07.2005
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Cleared away used plates and utensils following end of meal service.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Served beverages and appetizers to guests in an efficient manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Stocked service stations with ice, napkins and straws.
- Communicated with chefs regarding any special requests from guests.
- Carried trays of food items from kitchen to dining areas.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Changed table settings between courses as necessary.
- Served orders by picking up and delivering selections from kitchen.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Educated guests on meals during by answering questions and bringing special orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Replenished buffet lines with fresh foods as needed.
Education
High School Diploma -
Commercial and Hospitality
Hungary03-1992
Skills
- Food safety
- Staff leadership
- Sanitation standards
- Food safety and sanitation
- Table setting expertise
- Exceptional leadership
- Inventory management
- Staff supervision
- Banquet setup
- AV setup
Languages
Hungarian
Native/ Bilingual
Accomplishments
- emloyee of the month several times throughout the years
Timeline
Banquet Captain
Marina Jack
02.2006 - Current
Banquet Server
Hilton
05.2000 - 07.2005
High School Diploma -
Commercial and Hospitality