Summary
Overview
Work History
Education
Skills
Timeline
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Peter Castillo

Upland,CA

Summary

Dynamic professional with a proven track record in a variety of different fields, excelling in staff training and development while driving operational success. Adept at relationship building and delivering exceptional customer service. Sales experience with ability to adapt and excel in the face of adversity.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Redwood Family Care Network
04.2025 - Current
  • Assist special needs adults at a group home with daily activities, such as preparing meals, passing medication and implementing exercise programs
  • Facilitate communication between clients and management, by documenting any behaviors and monitoring them throughout the day
  • Be the face the clients could look to when they are experiencing any troubles or obstacles in their day and help them to find a solution


Sales and Leasing Consultant

Dutton Motor Company
03.2024 - 03.2025
  • Assisted clients in the sale or lease of any new car by identifying their needs and wants
  • Cultivated relationships with potential clients using a diverse array of communication channels to drive sales
  • Educated the customer of vehicle features and of current incentives offered by the manufacturer.
  • Collaborated with fellow salespeople to enhance the client experience and improve customer satisfaction.

Station Manager

Enterprise Rent-a-Car
10.2020 - 02.2024
  • Managed both employees and branch operations while providing excellent customer service.
  • Coached and developed employees while providing feedback on sales performance.
  • Drove marketing efforts to boost footprint with local bodyshops and dealerships and generate business.
  • Oversaw management of fleet mix utilization and the maintenance of vehicles

Reporter

Today's News-Herald
02.2019 - 08.2020
  • Provided in-depth coverage of local prep sports and community sporting events
  • Responsible for layout of daily newspaper production and the posting of stories and photographs to our website
  • Developed engaging content for both daily publication as well as quarterly magazine with photos, graphs and charts
  • Worked alongside copy editor to revise stories and ensure overall quality before going to print.

Education

Bachelor of Arts - Communications

California State University, Bakersfield
Bakersfield, CA
12-2018

Skills

  • Strong attention to detail
  • Expertise in research and fact checking
  • Mission driven and goal oriented
  • Comfortable with public speaking
  • Relationship building
  • Staff training and development

Timeline

Direct Support Professional

Redwood Family Care Network
04.2025 - Current

Sales and Leasing Consultant

Dutton Motor Company
03.2024 - 03.2025

Station Manager

Enterprise Rent-a-Car
10.2020 - 02.2024

Reporter

Today's News-Herald
02.2019 - 08.2020

Bachelor of Arts - Communications

California State University, Bakersfield

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