Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Ramirez

Dallas

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Quick learner candidate ready to work hard and contribute as team member or working solo.

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Caregiver Inc.
05.2024 - Current
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted with daily living activities, running errands, and household chores.

Customer Service Representative

Adecco Staffing
10.2023 - 12.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Delivery Driver

Amazon Flex
06.2022 - 05.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Home Health Aide

Safeway Healthcare Services
10.2020 - 02.2023
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Assembler

Inergroup Packaging
11.2017 - 11.2020
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.

Education

High School Diploma

Waxahachie High School
Waxahachie, Texas
05-2002

Skills

Health and safety requirements

Time management

Medication administration

Multitasking and organization

Strong attention to detail

Teamwork and collaboration

Data entry

Dependable and responsible

Organization and time management

Timeline

Direct Support Professional

Caregiver Inc.
05.2024 - Current

Customer Service Representative

Adecco Staffing
10.2023 - 12.2023

Delivery Driver

Amazon Flex
06.2022 - 05.2023

Home Health Aide

Safeway Healthcare Services
10.2020 - 02.2023

Assembler

Inergroup Packaging
11.2017 - 11.2020

High School Diploma

Waxahachie High School

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