Confidentiality-minded Records Specialist with clear understanding of privacy policies and maintaining client confidentiality through file retention, maintenance and transfer of information. Utilized strong communication skills with staff and clients over 1 year of service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Record Specialist
Dana Farber Cancer Research Institute
Brookline, MA
01.2022 - Current
Created and implemented standard operating procedures for records handling.
Maintained 90% efficiency for large record volume organization.
Redacted information as requested when faced with potential privacy violations.
Maintained and updated records through dedicated digital database.
Scanned paper records to transfer to digital filing systems.
Updated records with new information.
Communicated efficiently with individuals concerning record information submitted or missing from files.
Followed confidentially regulations to maintain privacy.
Receptionist
Prime Staffing Llc.
Revere, MA
06.2020 - 12.2021
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients and updated client records.
Provided clerical support to company employees by copying, faxing and filing documents.
Responded to inquiries from callers seeking information.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Managed over 50 customer calls per day.
Concierge
Concierge Services Inc.
Boston, MA
06.2017 - 05.2020
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Provided services efficiently and with high level of accuracy.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Communicated problems regarding apartments to maintenance personnel.
Maintained excellent attendance record, consistently arriving to work on time.
Education
Bachelor of Science - Computer Engineering
UNIVERSITY OF BENIN
BENIN CITY, EDO STATE
07.2010
Skills
Computer Proficiency
Data Research and Analysis
Security Awareness
Patient Information Collection
Data Imports
Delivery Coordination
Network Security Management
Infrastructure Change
Circuit Management
McAfee Data Loss Prevention
Operation and Information Security
Certification
IT SECURITY: CybersecuritY, FISMA and Security Assessment and Authorization ( A&A) Training - 40 Hours
Bioinformatics Internship at Dana-Farber Cancer Institute, Harvard UniversityBioinformatics Internship at Dana-Farber Cancer Institute, Harvard University
Cancer Biology Research Summer Intern at Dana-Farber Cancer Institute - Harvard Medical SchoolCancer Biology Research Summer Intern at Dana-Farber Cancer Institute - Harvard Medical School
Water Purification Specialist at United States Army, Joint Base Lewis-McChord, WAWater Purification Specialist at United States Army, Joint Base Lewis-McChord, WA