Peter Engelman
Fleetwood,PA
Summary
I have 20 years specializing in operations management, team leadership, and sales. Proven track record of driving sales growth, improving customer satisfaction, and enhancing operational efficiency in fast-paced environments. Adept at managing multi-site operations, implementing innovative marketing strategies, and developing strong relationships with key stakeholders. Skilled in inventory management, vendor negotiations, and workforce development. Committed to delivering high-quality service and maximizing profitability while maintaining the highest standards of safety and compliance."
Overview
23
23
years of professional experience
Work History
Sales Development Representative
Gallagher Tire, Inc
02.2024 - Current
- In my current role as a sales representative, I am responsible for driving and executing sales growth in the Mid-Atlantic territory ranging from NJ to VA
- I work closely with the sales director on identifying ways to improve our market share with existing customers as well as qualifying prospective new accounts
- I'm also responsible for obtaining, reviewing, and providing valuable intel of competitor pricing and offerings to assist with strategic planning and product positioning.
Store Operations Manager
CJ's Tire & Auto
01.2017 - 02.2024
- As Operations manager, I was responsible for the daily operations of a high-volume automotive retail and service establishment
- Responsibilities include maintaining high production standards and providing exceptional customer service of sales and repairs
- Directing the team in service departments to achieve expected results in a timely and professional manner
- Develop procedures to insure the most efficient operation that supports company profitability goals
- Execute safety standards maintaining an environment that is clean and injury free
- Evaluate unsatisfactory gross profit margins, and perform root cause analysis to improve fiscal performance.
General Manager
Red Rock Casino
01.2016 - 01.2017
- As General Manager, I ensured that the restaurants operated efficiently and effectively within the company's fiscal and operational guidelines
- I maintained standards to build sales in excess of 7M Annually, profitability, Increased guest counts, and provided exceptional customer service
- I was responsible for analyzing monthly operating statements, Inventory control, and the development of my staff and management team.
District Manager
Travel Centers of America
01.2007 - 01.2016
- Maintained Financial status by forecasting and monitoring variances, identifying trends
- I was responsible for team building and recruiting to successfully staff each restaurant, leadership, development of employees, MIT's, and managers
- I provided concise direction and support to restaurant management staff
- I executed standards and maintained brand standards
- Included in this was also managing the daily operations of multiple restaurants.
Field Technician
Kennedy Temperature
01.2006 - 01.2007
- As a field technician, I utilized my skills to diagnose and repair HVAC systems for Residential and commercial applications
- I also performed installation for new Construction.
General Manager
JB'S Restaurant
01.2002 - 01.2006
- As General Manager, I was responsible for the day to day operations of the business
- This included scheduling, ordering, customer service, and Leading my team
- I was also responsible for the profitability of the business, and maintaining all health and safety regulations.
Education
HVAC / Business
MHCC Technical College
Bullhead City, AZ01.2008
Diploma -
Chaparral High School
01.1994
Skills
- Goal-oriented mindset
- Customer Relationship Building
- Lead Qualification
- CRM Management
- Strategic Thinking
- Contract Negotiation
Timeline
Sales Development Representative
Gallagher Tire, Inc
02.2024 - Current
Store Operations Manager
CJ's Tire & Auto
01.2017 - 02.2024
General Manager
Red Rock Casino
01.2016 - 01.2017
District Manager
Travel Centers of America
01.2007 - 01.2016
Field Technician
Kennedy Temperature
01.2006 - 01.2007
General Manager
JB'S Restaurant
01.2002 - 01.2006
HVAC / Business
MHCC Technical College
Diploma -
Chaparral High School