Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Interests
Timeline
Hi, I’m

Zabdiel López-Pagán

Mckinney
Zabdiel López-Pagán

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
years of professional experience
2
Languages

Work History

Review Wave
McKinney, TX

Sales Development Representative
04.2023 - 01.2024

Job overview

  • Consulted with businesses to supply accurate product and service information.
  • Conducted market research to identify potential opportunities and understand customer needs.
  • Built and managed accurate sales pipeline to maintain high volume of activity. (100+ dials daily and 2hr talk time)
  • Overall a 71% show rate out of 68 meetings set.
  • About a 38% close rate of all meetings shown.
  • Kept team members motivated during challenging periods by celebrating small wins, acknowledging individual achievements, and fostering camaraderie among colleagues.

BSN Sports- Fan Cloth Division
Addison, TX

Sales Specialist
11.2022 - 04.2023

Job overview

  • Prospecting sports organizations to find an opportunity to help them provide fan clothing for their fan base and fundraise to fund their team events.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Conducted about 75% of the campaigns out of the 80 scheduled.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.

Dallas Independent School District
Dallas, TX

Bilingual Teacher Assistant/Substitute
08.2021 - 11.2022

Job overview

  • Responsible for daily tasks throughout the school and leading a class of students.
  • Kept detailed records of student progress and attendance.
  • Organized extracurricular activities related to the target languages spoken in class, providing additional opportunities for students to practice their skills outside of the classroom setting.

Education

Southern Methodist University
Dallas, Texas

Master’s Degree Of Science from Sports Management
08.2022

University Overview

  • Pony Express Scholarship Recipient
  • 3.5 GPA

Oklahoma Christian University
Edmond, OK

BBA from Sports Management
05.2021

University Overview

Minor: Spanish

  • Dean's List 2017-2021
  • Delta Gamma Sigma Scholarship Recipient
  • Dean's Scholarship Recipient
  • Delta Homeward Scholarship Recipient
  • University Scholarship Recipient
  • 3.6 GPA

Skills

  • Competitive
  • Goal Oriented
  • Salesforce proficiency
  • CRM Management
  • CRM Tracking
  • Cold-calling
  • Goal-oriented mindset
  • Lead Qualification
  • Strategic Thinking
  • Objection handling
  • Dependable and Responsible
  • Time Management
  • Conflict Resolution
  • Public Speaking
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPersonal development programsPaid time off

Interests

Leadership

Team Collaboration

Growth Mindset

Timeline

Sales Development Representative

Review Wave
04.2023 - 01.2024

Sales Specialist

BSN Sports- Fan Cloth Division
11.2022 - 04.2023

Bilingual Teacher Assistant/Substitute

Dallas Independent School District
08.2021 - 11.2022

Southern Methodist University

Master’s Degree Of Science from Sports Management

Oklahoma Christian University

BBA from Sports Management
Zabdiel López-Pagán