Summary
Overview
Work History
Education
Skills
Timeline
Server

Peter Espinel

Server
Queens,NY

Summary

Proactive Server produces high-quality customer service work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Overview

7
7
years of post-secondary education
4
4
years of professional experience

Work History

Shift Manager

Rosatoro
Astoria, NY
10.2020 - 12.2020
  • Produced regular sales reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.

Server

Rosatoro
Astoria, NY
06.2020 - 12.2020
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Sales Floor Supervisor

Vans
Manhattan, NY
11.2019 - 08.2020
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.

Server

Beija-Flor
Long Island City, NY
04.2019 - 03.2020
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Sales Associate

Vans
Manhattan, NY
09.2018 - 11.2019
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

Education

Bachelor of Science - Tourism Management

Universidade Federal Fluminense
Niteroi, RJ, Brazil
08.2014 - Current

Technology - Audio

SAE Institute Of Technology - New York
New York, NY
10.2020 - Current

Skills

    Accurate money handling

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Timeline

Shift Manager

Rosatoro
10.2020 - 12.2020

Technology - Audio

SAE Institute Of Technology - New York
10.2020 - Current

Server

Rosatoro
06.2020 - 12.2020

Sales Floor Supervisor

Vans
11.2019 - 08.2020

Server

Beija-Flor
04.2019 - 03.2020

Sales Associate

Vans
09.2018 - 11.2019

Bachelor of Science - Tourism Management

Universidade Federal Fluminense
08.2014 - Current
Peter EspinelServer