Peter Galligan
Needham,MA
Summary
Dynamic banking consultant with extensive experience at RBS, specializing in treasury management and product development. Proven track record of driving revenue growth and enhancing customer satisfaction through strategic initiatives. Expertise in financial analysis and risk management, achieving a 98% customer retention rate while leading high-performing teams across multiple states.
Overview
47
47
years of professional experience
Work History
Banking Consultant
Banking Consultant
01.2013 - Current
- Engaged by local community-based financial institutions and a large multinational bank based in Australia to provide strategic direction, product development, and sales/marketing plans.
- Engagements have included strategic reviews of Treasury Management, International Banking, Organizational Development, Sales & Risk Management, and ATM/Card Services positioning.
- Conducted research into new banking products and services to increase customer satisfaction.
Consultant
National Bank Holdings Corporation
Boston, MA
01.2010 - 01.2013
- Full time consultant to this newly formed Bank Holding Company, which raised $ 1.3B and successfully completed the acquisition of 4 banks (2 each in Kansas City and Denver)
- Developed 300 + page Strategic Operating plans for the original acquired banks, Hillcrest Bank N.A
- And Bank MidWest N.A., and submitted plans to the OCC for review and approval
- Directed the development of NBH’s Domestic Treasury Management and International Product offerings, and completed the migration of all Commercial products and services onto a new operating platform supported by Fiserv
- Implemented a new sales tracking/ contact management system (Salesforce) for Commercial, Business Banking, Retail and Treasury Management at the acquired banks
- Worked with PWC to develop Loss Share accounting/reporting to the FDIC for their acquired loans
- Ex-officio member of the Executive Management, ALCO, Risk, IT, and New Product Committees
Chief Operating Officer, Executive Vice President - GTS-Americas
RBS – Citizens Financial Group
Boston, MA
01.2007 - 01.2010
- Served as the COO of the $640MM GTS Americas (US, Canada and LATAM) business line, with dual reporting into the Americas and the UK
- Business lines include Domestic and International Treasury Management, Trade and FX Services, Financial Institutions, Liquidity Management, with dotted line responsibility for Commercial Card and Merchant Processing
- Division Executive leading the integration of GTS Americas
- Direct responsibility for administering the $58MM budget to separate from ABN and integrate Citizens domestic platform within the RBS and ABN global platforms
- Completed systems/product migration from BAC/LaSalle to RBS/Citizens
- Completed re-branding of selected CFG and ABN business lines to leverage the RBS-GTS global brand
- Directly managed the Marketing and Communications groups for GTSA
Executive Vice President, Group Director of Treasury Management
RBS – Citizens Financial Group
Boston, MA
01.1996 - 01.2007
- Direct responsibility for managing Citizens Treasury Management Group with revenues of $280MM and 155 FTE, including Sales, Product Management and Customer Service for Domestic and International Cash Management, and Trade Services
- Grew revenues from $4MM in 1996 to $280MM in 2007, primarily through organic means
- Consistently achieved above-market revenue growth with focus upon small to mid-sized ($5-$250MM) customers
- Served as the Business Executive for Commercial Banking and Treasury Management on 11 acquisitions and successfully integrated products, services and customers into RBS/Citizens
- Managed the Sales, Product and Client Services personnel in 16 locations across 13 states to support more than 25,000 customers
- Achieved a 98% customer retention rate by focusing on service delivery
- Directed $25-$35MM of annual investment in Product Technology and Delivery
- Managed the bank’s $40MM International Banking Division on an interim basis (18 months), and started the bank’s Municipal Banking business in the Mid-Atlantic region
Senior Vice President, Division Executive – Cash Management Division
Shawmut Bank / Fleet Financial Group
Boston, MA
01.1983 - 01.1996
- Responsible for leading Shawmut’s Cash Management Sales and Product Management group with revenues in excess of $160MM
- Achieved consistent double digit revenue growth with primary focus on small to mid-sized Commercial clients
- Identified and completed several strategic non-bank acquisitions, including InterPay Inc
- And Poorman Douglas, as a means to drive revenue growth, expand product offering and extend market coverage
- Directed the integration of several acquisitions to obtain targeted cost efficiencies and generate new business
Vice President, Group Manager – Corporate Services Group
American Security Bank
Washington, D.C.
01.1979 - 01.1983
- Managed the bank’s Corporate Services Group with responsibility for Cash Management Sales and Operating units including Lockbox, ACH, Account Reconciliation, and Vault Services
- Directly managed a staff of 85 FTE and grew revenue from $11MM to $32MM
Assistant Vice President - Management Training Program
Chase Manhattan Bank
New York, NY
01.1978 - 01.1979
- Concentration on Operations/Manufacturing
- Financial Officer for Money Transfer Systems Division
Education
Executive Leadership Program -
RBS-Harvard Business School
01.2005
Strategic Management Program -
Wharton-Aresty Institute
01.2004
Bachelor of Science - Finance
Boston College
Boston, MA01.1978
Skills
- Treasury management
- Product development
- Sales strategy
- Risk management
- Financial analysis
- Customer service
- Revenue generation
Current Community Affiliations
- Board Chair, National Multiple Sclerosis Society, New York City, NY, 01/01/16, 12/31/20
- Board Member, MS International Federation, London, England
- Board Member and Former Board Chair, Greater New England Multiple Sclerosis Society, Waltham, MA
- Vice Chair, Paramount Financial Technologies, Quincy, MA
- Member, Boston College - Leadership Council, Boston, MA
- Recipient, Life Time Achievement Award, NMSS, 2020
- Board Member, Alumni Board - St. Sebastian’s School, Needham, MA
- Board Member, Brae Burn Country Club, Newton, MA
Timeline
Banking Consultant
Banking Consultant
01.2013 - Current
Consultant
National Bank Holdings Corporation
01.2010 - 01.2013
Chief Operating Officer, Executive Vice President - GTS-Americas
RBS – Citizens Financial Group
01.2007 - 01.2010
Executive Vice President, Group Director of Treasury Management
RBS – Citizens Financial Group
01.1996 - 01.2007
Senior Vice President, Division Executive – Cash Management Division
Shawmut Bank / Fleet Financial Group
01.1983 - 01.1996
Vice President, Group Manager – Corporate Services Group
American Security Bank
01.1979 - 01.1983
Assistant Vice President - Management Training Program
Chase Manhattan Bank
01.1978 - 01.1979
Executive Leadership Program -
RBS-Harvard Business School
Strategic Management Program -
Wharton-Aresty Institute
Bachelor of Science - Finance
Boston College
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