Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Peter Girgis

Peter Girgis

North Chelmsford,MA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Sales Consultant

Koch RT2 TOYOTA
Lancaster , MA
2023.07 - Current

Sales Consultant

BMW of Sudbury Herb Chambers
Sudbury , MA
10.2022 - 06.2023

Sales Consultant

Bernardi Toyota
Framingham , MA
2021.02 - 2022.09
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Created detailed sales presentations to communicate product features and market data.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Prepared purchased vehicles and completed final delivery checks.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Responded to customer enquiries via telephone and email.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Completed registration paperwork and sales documentation.

General Manager

JK Tire Steel Wheels
Alexandria , Egypt
02.2017 - 08.2018
  • Created plans and communicated deadlines to complete projects on time.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed team communications and information for meetings.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
  • Management for 5 defiant locations

Sales Manager

ETC (Egyptian Tire Company) GOODYEAR EGYPT
Alexandria , Egypt
2010.01 - 2017.02
  • Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.

Sales Representative

ETC (Egyptian Tire Company) GOODYEAR EGYPT
Alexandria , Egypt
2005.07 - 2010.01
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Documented customer interactions using SalesForce to capture data in processing system.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Sales Representative

N.A.C.I.T.A Traden CO.
Alexandria , Egypt
1999.11 - 2005.07
  • Sealing (NANKANG-MRF-HANKOOK) tires
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked with customers to understand needs and provide excellent service.

Education

Bachelor of Social Science -

The Higher Instute of Social Work
Alexandria, Egypt
1994.08 - 1999.05

Skills

Sales expertise

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Timeline

Sales Consultant

Koch RT2 TOYOTA
2023.07 - Current

Sales Consultant

BMW of Sudbury Herb Chambers
10.2022 - 06.2023

Sales Consultant

Bernardi Toyota
2021.02 - 2022.09

General Manager

JK Tire Steel Wheels
02.2017 - 08.2018

Sales Manager

ETC (Egyptian Tire Company) GOODYEAR EGYPT
2010.01 - 2017.02

Sales Representative

ETC (Egyptian Tire Company) GOODYEAR EGYPT
2005.07 - 2010.01

Sales Representative

N.A.C.I.T.A Traden CO.
1999.11 - 2005.07

Bachelor of Social Science -

The Higher Instute of Social Work
1994.08 - 1999.05
Peter Girgis