Peter Gutierrez
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Summary
Professional problem-solving specialist with expertise in analytical and critical thinking. Demonstrated success in developing effective solutions, enhancing team collaboration and drive successful outcomes. Proven adaptability to changing needs and strong skills in conflict resolution and strategic planning. Recognized for exceptional communication and decision-making capabilities.
Overview
9
9
years of professional experience
Work History
Problem Solver
Amazon
01.2025 - Current
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Assisted in inventory management, conducting regular inventory counts, reporting discrepancies and updating records.
- Defined problems to make decisions and moved forward to support quick resolution.
- Researched and extracted data to complete tasks.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Streamlined communication channels between teams, facilitating faster resolution of issues and fostering collaborative environment.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
Order Picker
Amazon
05.2023 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Contributed to overall warehouse efficiency by assisting in other areas such as packing, dock, or problem solve when required.
- Played key role in peak season by managing increased picking volume, ensuring no backlog or damaged products.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to order description.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Utilized reach trucks and pallet jacks to transport orders and prepare for shipment delivery.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
Dockworker
Amazon
05.2023 - Current
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Supported warehouse operations by performing routine maintenance tasks such as sweeping floors or keeping dock areas free from debris.
- Contributed to a decrease in damaged goods through careful handling and secure packaging practices.
- Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
- Improved team morale by fostering positive and supportive working environment.
Packer
Amazon
02.2023 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards promoting safety and productivity.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement while ensuring quality.
- Completed all assigned tasks promptly during peak periods, while adhering to strict deadlines and maintaining high-quality workmanship.
- Collaborated and coordinate with team members to achieve daily goals and meet company objectives and special projects.
Store Operator
Jerry's Market
02.2016 - 01.2020
- Conducted regular staff training sessions to ensure consistent high-quality customer service from all team members.
- Managed supply chain effectively to ensure adequate stock levels during peak seasons.
- Ensured compliance with company policies as well as local, state, and federal regulations pertaining to retail operations.
- Fostered a safe working environment by adhering to safety guidelines throughout the store premises.
- Improved store efficiency by streamlining inventory management processes.
- Promoted a positive work culture through effective communication, employee recognition, and team-building activities.
- Boosted sales performance by creating targeted marketing initiatives based on customer demographics and preferences.
- Developed and maintained strong relationships with vendors for timely delivery of products and favorable pricing.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for growth.
- Optimized store layout for maximum traffic flow, leading to increased customer engagement and sales conversion rates.
- Managed daily store operations, including opening and closing procedures, cash handling, customer service and employee scheduling.
Education
Bachelors - General Psychology
California State University San Bernardino
San Bernardino, CA12-2022
Skills
- Problem identification
- Logical reasoning
- Innovative thinking
- Order fulfillment
- Time management
- Critical thinking
- Teamwork and collaboration
- Strategic planning
- Computer skills
- Calm and professional under pressure
- Relationship building
- Recordkeeping strengths
Accomplishments
- Documented and resolved inaccurate inventory which led to efficient correction while saving company time and expenses.
- Achieved customer pick order time(s) by completing self managed route and inventory retrieval with accuracy and efficiency.
Professional Accomplishments
- Inventory Control, Ordering Inventory, Stocking Inventory
- Communication, Customer Service, Patience
- Sales Management, Cashier, Finalize Sales
Timeline
Problem Solver
Amazon
01.2025 - Current
Order Picker
Amazon
05.2023 - Current
Dockworker
Amazon
05.2023 - Current
Packer
Amazon
02.2023 - Current
Store Operator
Jerry's Market
02.2016 - 01.2020
Bachelors - General Psychology
California State University San Bernardino
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