Summary
Overview
Work History
Education
Skills
Timeline
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Peter Heu

Tehachapi,CA

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

6
6
years of professional experience

Work History

Crew Team Member

Burger King
Tehachapi, CA
05.2019 - Current
  • Used proper techniques to prepare food and ingredients.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Operated register to process payments and collect cash payment for order totals.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.

Overnight Stocker

Home Depot
Tehachapi, CA
01.2018 - 10.2019
  • Completed regular cycle counts and inventory audits.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Checked aisles for spills to complete quick clean-up.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Met incoming trucks and used forklifts to move pallets to staging areas.

Shift Leader

Taco Bell
Tehachapi, CA
02.2016 - 12.2017
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Regulated pricing, inventory count and supply during shift hours.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Violet Heintz Education Academy
Fresno, CA
04.2005

Skills

  • Customer Service
  • Customer Relations
  • Equipment Troubleshooting and Maintenance
  • Collaboration and Teamwork
  • Safe Food Handling
  • Ingredient and Food Preparation
  • Cash Drawer Operations
  • Kitchen Safety Standards
  • Food Production Processes

Timeline

Crew Team Member

Burger King
05.2019 - Current

Overnight Stocker

Home Depot
01.2018 - 10.2019

Shift Leader

Taco Bell
02.2016 - 12.2017

High School Diploma -

Violet Heintz Education Academy

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Peter Heu