Peter Hintze
New Berlin
Summary
Dynamic Systems Analyst with a proven track record at Goodwill Greater Milwaukee and Chicago, excelling in business process analysis and requirements gathering. Enhanced system efficiency through innovative solutions and strong collaboration, driving organizational change. Skilled in analytical thinking and problem-solving, delivering impactful results that align with strategic goals.
Overview
26
26
years of professional experience
Work History
Systems Analyst
Goodwill Greater Milwaukee and Chicago
09.2021 - Current
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
- Streamlined processes for improved productivity through thorough systems analysis and optimization.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Gathered requirements and performed gap analysis through design workshops with users.
- Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.
- Collaborated with stakeholders to gather requirements and translate them into technical specifications.
- Designed and executed test cases to validate system functionality before full-scale rollouts.
- Enhanced system efficiency by analyzing and redesigning workflow processes.
- Collaborated with cross-functional teams to gather user feedback and incorporate it into system enhancements.
- Provided critical support during system outages, minimizing downtime and business impact.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
Business Analyst
Goodwill Greater Milwaukee and Chicago
03.2014 - 09.2021
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
Software Developer
Goodwill Greater Milwaukee and Chicago
11.2000 - 03.2014
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Designed customized solutions for proposals to potential customers.
- Translated customer requirements into written use cases.
Software Developer
Systems Programming Solutions Inc.
11.1998 - 10.2000
Education
Associate of Science - Computer Science
Milwaukee Business Training Institute
Milwaukee06-1998
No Degree - Journalism
University of Wisconsin, Milwaukee
Milwaukee, WI09-1996
Skills
- End user support
- Application support
- Business process analysis
- Requirements gathering
- Organizational change management
- Systems analysis
- Teamwork and collaboration
- Problem-solving
- Adaptability and flexibility
- Analytical thinking
- Change management
Timeline
Systems Analyst
Goodwill Greater Milwaukee and Chicago
09.2021 - Current
Business Analyst
Goodwill Greater Milwaukee and Chicago
03.2014 - 09.2021
Software Developer
Goodwill Greater Milwaukee and Chicago
11.2000 - 03.2014
Software Developer
Systems Programming Solutions Inc.
11.1998 - 10.2000
Associate of Science - Computer Science
Milwaukee Business Training Institute
No Degree - Journalism
University of Wisconsin, Milwaukee
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