Peter Houben
Carson City,NV
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
37
37
years of professional experience
Work History
Business Owner
Self-employeed
09.2017 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Relationship Banker
JPMorgan Chase
12.2006 - 09.2017
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Premier Banker
Wells Fargo
12.1999 - 12.2006
- Built and maintained portfolio of loans to meet established goals and objectives.
- Educated customers on features and benefits of banking products and services.
- Presented new and additional products and services to existing customers.
Scientist II
Beckman Instruments
04.1987 - 12.1999
- Documented changes during experiments, noting unexpected issues arising during research activities.
- Conducted experiments in laboratory environment for product development purposes.
- Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
- Evaluated and implemented new technologies and laboratory techniques to improve quality and robustness of sample analysis.
- Trained new employees on areas of technical expertise and compliance issues relevant to lab setting.
- Developed Calcium and Lithium Ion Selective Electrode
- Conducted moderately complex analysis to support process development.
Education
Bachelor of Arts - Biology
California State University - Fullerton
Fullerton, CA06.1986
Skills
- Project Management
- New Business Development
- Sales Planning
- Negotiation and Persuasion
- Task Delegation
- Customer Service
- Financial Statements
- Process Improvement
- Cost Management
Timeline
Business Owner
Self-employeed
09.2017 - Current
Relationship Banker
JPMorgan Chase
12.2006 - 09.2017
Premier Banker
Wells Fargo
12.1999 - 12.2006
Scientist II
Beckman Instruments
04.1987 - 12.1999
Bachelor of Arts - Biology
California State University - Fullerton
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